Supervisor (Solicitor/CILEX Lawyer) - Property Small Claims

DAC Beachcroft LLP; Birmingham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Discounted gym membership

Professional funding opportunities

In-person and remote social events

Job summary

A leading law firm in Birmingham is seeking a Supervisor for its Property Small Claims team. You will be responsible for managing and coaching lawyers to achieve financial targets while maintaining high-quality client service. The ideal candidate will have team management experience, strong compliance knowledge, and excellent communication skills. This role offers a competitive remuneration package, professional growth opportunities, and flexibility in work arrangements.

Qualifications

• Previous supervision and/or team management experience.
• Sufficient technical ability to supervise lawyers.
• High level of personal compliance with protocols.

Responsibilities

• Manage and coach a team of lawyers to meet financial targets.
• Identify and address client complaints and compliance issues.
• Support recruitment activities and manage performance issues.
• Drive and improve individual lawyers’ financial performance through effective management.
• Support Team Manager with recruitment activities and shortlisting.
• Oversee induction for new joiners and ongoing technical development of lawyers.
• Ensure lawyers work to meet client needs and firm commercial requirements.
• Highlight and implement learning points from cases.

Skills

Team management

Coaching

Personal compliance

Commercial acumen

Effective communication

Organizational skills

Job description

Supervisor - Property Small Claims

Department: CSG - Property (Insurance / Damage / Recoveries / Subsidence)

Employment Type: Permanent

Location: Birmingham

Description

We are looking for someone to effectively manage, supervise, develop and coach a team of lawyers by ensuring the team deliver and exceed against financial targets, maintain and improve the quality of service to clients.

What you will do?

• Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyers, with appropriate deadlines met.
• Ensuring that lawyers work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee earner performance or conduct issues to include;
• Ensuring any client complaint, emerging risk or compliance issues within a case are identified, addressed and escalated to the Team Manager within required timescales, as well as ensuring that relevant learning points are highlighted and actioned.
• Direct line management for a team of lawyers.
• Managing performance issues for individual lawyers within their sub-team, which could include carrying out investigations, supporting the implementation and review of Performance Improvement Plans (PIPS) and providing additional technical support or training
• Driving and improving individual lawyers financial performance through effective management and support
• Supporting the Team Manager with recruitment activities, such as interviewing and application short-listing.
• Responsible for the induction of new joiners and ongoing technical development of lawyers

Who you are

• Previous supervision and / or team management experience is advantageous and essential when managing lawyers undertaking more complex roles.
• Sufficient technical ability to supervise the allocated sub-team.
• A high level of personal compliance with DAC Beachcroft Group protocols and procedures.
• Evidence of achievement of personal financial performance.
• Evidence of commercial acumen.
• Evidence of effective people management skills including the ability to motivate, coach and mentor team members at all levels.
• Organised and able to handle multiple demands and deadlines simultaneously.
• Able to communicate confidently orally and in writing at all levels.
• Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!