Supervisor New Store Opening

Frasers Group; Tees Valley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading retail company seeks a Supervisor to deliver exceptional customer service and drive sales performance. You will provide product expertise, lead a sales team, and maintain high brand standards. The ideal candidate is confident, energetic, and eager to learn, with strong communication skills. Competitive salary and generous employee discounts are offered.

Benefits

Commission led bonuses

Stocktake bonuses

28 days holiday

50% instore uniform discount

Discounted gym membership

Cycle to work scheme

Group wide 20% discount

Qualifications

• Ability to provide inspirational and personalised customer service.
• Ability to work retail hours including weekends and special events.
• Demonstrates a high level of personal energy.

Responsibilities

• Provide a luxury selling experience to all customers.
• Drive and achieve individual and team objectives.
• Lead by example to support and coach the sales team.

Skills

Excellent product knowledge

Great communication skills

Confident and assertive

Team leadership

Self-driven to learn

Job description

The opportunity.

As a Supervisor you will offer an exceptional level of one-to-one service to our customers using excellent product and brand knowledge to inspire customers and exceed their expectations. You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales retail incentive scheme and a generous employee product discount. You will receive ongoing training coaching and support with many opportunities to progress.

The responsibility.

• Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise
• Confidentmaking recommendations to achieve sales and targets
• Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
• Passionate about the industry and trends
• Self-driven to develop and maintain your own product knowledge of all products using brand and store product information education materials and attending training as required
• Pro-actively engage with clients to develop customer loyalty
• Contact clients with information on new ranges products and instore events
• Own the planning and delivery of in-store events in conjunction with the store and brands
• Maintain high standards of visual presentation in stores
• Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
• Support with stock counts and other operational duties
• Be a Brand Expert through positive promotion of product and company image at all times
• Lead by example to support and coach the sales team
• Support the store management team
• Develop strong relationships with brand representatives
• Perform as a team player participating in all activities to contribute to the store objectives
• Ensure compliance with all policies and procedures
• Champion our company culture and values

Qualifications : The person.

All applicants must be able to demonstrate the ability to provide inspirational authentic and personalised customer service

Ability to work retail hours including days nights weekends and special events in a fast-paced work environment

Candidate Profile.

• Demonstrates a high level of personal energy
• Confident assertive and personable
• Positive and enthusiastic with a can do attitude
• Great communication skills
• Self-driven to upskill and learn
• Resilient and resourceful
• A natural coach and leader

The Rewards :

• Basic rate salary 30222 per annum
• Weekly / Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watch THISvideo to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Cycle to work scheme
• Group Wide 20% Discount across all Frasers Group brands
• This role offers eligibility for basic and enhanced commission on sales retail incentive scheme and a generous employee product discount

Key Skills

• Business Continuity Planning
• Airport Security
• ABAP
• Field Sales
• Assembling
• Inventory

Remote Work: No

Employment Type: Full-time

Experience : years

Vacancy : 1