Supervisor: Lead a Welcoming Coffee Team

Waterloo Bridge; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Great training package & development

Flexible shift patterns

Free meal and 2 free drinks on duty

Extra day’s holiday each year

Pension scheme

Job summary

SOHO in London is seeking a Supervisor to lead shifts, support the store manager and champion a high-energy, guest-focused service. You will drive brand standards, train team members and create a welcoming atmosphere that keeps guests coming back.

The role requires strong front-of-house skills, exceptional attention to detail, and a genuine passion for hospitality. A flexible approach to shifts and a proactive attitude are essential.

Qualifications

• Be a people person with fantastic front of house skills.
• Great attention to detail.
• The desire to learn and really love what you do.

Responsibilities

• Lead a shift and support the store manager.
• Ensure SOHO brand standards and high product quality on every service.
• Create a welcoming, positive environment for customers and colleagues.
• Train and motivate team members to deliver excellent service.
• Collaborate with the team to maintain smooth operations across opening hours.

Skills

Front of House

Customer Service

Attention to detail

Team leadership

Job description

SOHO in London is seeking a Supervisor to lead shifts, support the store manager and champion a high-energy, guest-focused service. You will drive brand standards, train team members and create a welcoming atmosphere that keeps guests coming back.

The role requires strong front-of-house skills, exceptional attention to detail, and a genuine passion for hospitality. A flexible approach to shifts and a proactive attitude are essential.