Supervisor - Glamis Road, Dundee

CJ Lang & Sons Ltd; Dundee; On-site; GBP 20,000 - 25,000; Part time

Job summary

A family-owned retail and distribution company in Dundee is seeking a Supervisor for their SPAR Glamis Road location. The ideal candidate will lead a team, provide exceptional customer service, and ensure smooth store operations. Responsibilities include supervising staff, managing cash, and promoting the brand effectively. A strong focus on customer service and team leadership is essential for success in this role. The position is for 30 hours per week with a chance to grow within the company.

Qualifications

• Ability to lead a team effectively.
• Provide excellent customer service and support.
• Strong communication skills for liaising with others.

Responsibilities

• Provide friendly, efficient customer service.
• Supervise and support team members on shift.
• Cash up and balance tills in line with company procedures.
• Promote the brand through professional behaviour.

Skills

Team leadership

Customer service

Effective communication

Delegation

Attention to detail

Job description

Overview

Supervisor - 30 hours
SPAR Glamis Road, Dundee

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

We are looking for a Supervisor to join our team at SPAR Glamis Road, Dundee.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Responsible for opening and closing of the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times

Qualifications

• Ability to lead a team
• Excellent customer service
• Strong communication skills
• Effective delegation skills
• Good attention to detail