Supervisor Full Time

NEOM Wellbeing; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic health and wellness organization is seeking an experienced Wellbeing Hub Supervisor in Leeds. This role involves managing store operations, driving sales, and providing an exceptional customer experience. Ideal candidates will have at least one year of retail supervisory experience, a passion for wellbeing, and the ability to inspire their team. The position offers competitive benefits, including extra wellbeing days and generous holiday entitlements.

Benefits

25 days holiday plus bank holidays

Time off for your birthday

Monthly product allowance

Cashback health plans

Qualifications

• Minimum 1 year experience in a Retail Supervisor role, preferably standalone.
• Experience in Health & Beauty Industry is a plus.
• Alignment with NEOM values and passion for wellbeing.

Responsibilities

• Manage day-to-day operations of the store and team.
• Drive sales and achieve KPIs.
• Recruit and develop team members.

Skills

Retail experience

Customer service

Team collaboration

Attention to detail

Job description

The Role

We are looking for an experienced and inspiring Wellbeing Hub Supervisor to join the team! Are you an experienced supervisor who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? We are looking for a permanent full time Supervisor to join our Leeds Wellbeing Hub. You'll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of the team.

As a key member of the retail team, you will support the Store Manager across all aspects of the store from stock management and operations to local commercial strategy and clever business planning. You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key.

This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and our great staff discount!

We are on the hunt for someone who lives our Values, is a Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Responsible for the day to day running of a standalone store and team alongside the store manager
• Drive forward sales, KPIs and company objective
• Complete targets, payroll, rotas, stocktakes, and weekly reports
• Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
• Recruit, develop and mentor a team with a focus on training and education
• Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
• Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships
• Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment

Requirements

See below for detailed preferences.

What We Would Love

• At least 1 year minimum experience in a Retail Supervisor role, ideally in a standalone store environment
• Experience in the Health & Beauty Industry
• A passion for wellbeing
• A love of customer service and to be able to translate this to inspire your colleagues
• Meticulous attention to detail
• Someone who thrives in a collaborative and supportive team
• Alignment with NEOM values with a keen interest in wellbeing
• Have the desire and capability to coach and develop your team to reach their full potential
• Be commercially driven, seeking constant brand opportunities to increase store footfall
• Positive energy that will inspire others

Benefits

• TIME TO CHILL - 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts