Supervisor - Full Time

Boojum Ltd; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company in Belfast is seeking a passionate Supervisor to enhance daily operations and lead a dynamic team. This role involves running daily operations, training staff, and ensuring outstanding customer service. The ideal candidate has leadership experience in a fast-paced environment, is results-driven, and thrives under pressure. Benefits include free food, cash prizes, and opportunities for career advancement in a positive work atmosphere.

Benefits

Free Boojum on every shift

Employee recognition prizes

Employee counselling support

Flexible rota

Bike to work scheme

Qualifications

• Previous experience in hospitality or retail.
• Motivated and organized individual.
• Great communication skills.

Responsibilities

• Run daily operations of the team.
• Train and inspire team members.
• Ensure high customer service standards.

Skills

Team leadership

Customer service

Problem-solving

Multitasking

Job description

Good vibes, great leadership & a role you’ll love 😎

📍 Location: Belfast

🕒 Hours: 31-36 hours per week

💸 Pay: £12.74 - £12.94per hour

Love leading people? Love food? Love motivating your team? You’re in the right place!

We’re looking for a passionate, hands‑on Supervisor to assist the management and team in daily operations. You’ll support your team, and make sure every customer walks away with a smile.

🎯 What You'll Be Doing:

• 📊 Running daily operations
• 👥 Training, and inspiring your team
• 🥇 Ensuring top‑notch customer service every time
• 🍴 Upholding our food safety and quality standards
• 💡 Driving sales and hitting KPIs
• 🛠️ Troubleshooting issues and keeping everything running smoothly
• 🥑 Managing stock, wastage and deliveries
• 🙌 Creating a positive, fun, and focused work environment

✨ What We're Looking For:

• ✅ Previous experience leading a team in a fast‑paced hospitality or retail environment
• 🚀 Motivated, organised, and ready to take ownership
• 🎯 Great communicator and natural problem‑solver
• 📈 Results‑driven with a passion for people and great food
• 💪 Calm under pressure and cool with multitasking
• 🪜 Ready to climb the ladder and progress
• 🌟 A natural leader who is inspiring, consistent and fair
• 📚 Willingness to learn; we will ensure you receive super thorough training!

🎁 What Benefits Do We Offer?

• 🌯 Free Boojum on every shift (you earned it!)
• 😎 A Boojum swag bag
• 💸 Cash prizes! Employee of the month, length of service awards
• 💡Have a brilliant marketing idea? Want to create a Boojum Tiktok or star in a Boojum photoshoot? We’d love to hear from you!
• 🌟 The chance to win a coveted Boojum All Star hoodie
• ❤️🩹Free employee counselling
• 🚀 Lots of room to progress within the company
• 🎉 Great vibes, good music, and better food
• 🕺 A flexible rota with guaranteed hours
• 🚲 Bike to work scheme
• 🪩 Staff competitions and parties