Supervisor, DTC Operations Planning - HOKA

Deckers Brands; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay and Bonuses

27 Days Holidays + Bank Holidays

Extras, discounts, perks & volunteerin

Job summary

Deckers Brands’ HOKA division is hiring a Supervisor, DTC Operations Planning to lead inventory, replenishment and trading performance across Retail and E‑Commerce. You will translate data into actionable planning insights, manage forecasting, and optimise stock flow while guiding a small team.

Based in the UK with a hybrid work model, you will collaborate with Planning, Merchandising, Demand Planning, Commercial, Retail, E‑Commerce and Supply Chain teams to maximise product availability and

Qualifications

• Minimum 3–5 years in planning or merchandising within retail or consumer goods.
• Strong analytical skills with data-driven decision making.
• Experience leading or mentoring a small team and collaborating across functions.

Responsibilities

• Own execution of operational planning across Retail and E‑Commerce for HOKA.
• Develop forecasting, reporting and analytical insights to support decisions.
• Collaborate with Planning, Commercial, Retail and Supply Chain to optimise stock flow.
• Lead a small team with coaching and development responsibilities.

Skills

Planning

Forecasting

Inventory management

Analytical skills

Stakeholder communication

Leadership

Tools

Excel

Tableau

ERP systems

Job description

At Deckers Brands, Together, Every Step is a promise kept that every employee could bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. COME AS YOU ARE We believe that the company you build is defined by the company you keep. We believe that a diverse, inclusive culture drives creativity and success. We believe that open hearts and minds together can unleash the potential of a brilliant mix of people—in every corner of Deckers. We strive to create a workplace that values ALL people, where we embrace differences, and everyone feels empowered to bring their full, authentic selves to work. Because the more perspectives we share, the better we can be.

The Role:

As the Supervisor, DTC Operations Planning for HOKA, you will play a pivotal role at the intersection of planning, inventory management, and sales performance across our Retail and E-Commerce channels. You will drive operational planning activities that ensure the right product is available at the right place and the right time, helping to maximise sales opportunities while minimising stock risk. Your work will focus on sales and stock analysis, replenishment planning, trading performance, demand forecasting, inventory optimisation, and store allocation. You'll help translate data into actionable insights that improve business performance while ensuring operational excellence across our Direct-to-Consumer business. You will collaborate closely with Planning, Merchandising, Demand Planning, Commercial, Retail, E-Commerce, and Supply Chain teams while leading and developing a small team to deliver best-in-class planning operations. We're looking for an experienced planner with strong commercial awareness, excellent analytical skills, and a passion for driving performance through data and operational excellence.

Your Impact:

Own the execution of operational planning activities across HOKA Retail and E-Commerce channels. Develop reporting, forecasting, and analytical insights to support commercial decision-making. Collaborate with Planning, Commercial, Retail, and Supply Chain teams to optimise stock flow and drive performance. Ensure inventory is allocated and replenished effectively to maximise availability and sales. Care for product flow, launch readiness, and stock optimisation across all channels. Support in-season trading activities, forecasting processes, and inventory management initiatives. Lead a team of Planning professionals, providing coaching, development, and clear direction while driving continuous improvement and automation opportunities.

Who You Are:

You are a commercially minded planner who enjoys turning data into actionable insights. You're comfortable working with large volumes of data and making decisions in a fast-paced trading environment. You understand retail planning, inventory management, replenishment, and forecasting principles. You have strong analytical and problem-solving skills with exceptional attention to detail. You are confident communicating with stakeholders at all levels of the business. You enjoy leading others and supporting team development. You thrive in a collaborative environment and take ownership of delivering results.

We would Love to Hear from People with:

• Previous planning or merchandising experience, ideally within retail, wholesale, or consumer goods.
• Experience managing stock allocation, replenishment, forecasting, or inventory planning.
• Strong commercial reporting and analytical capabilities.
• Advanced Excel skills and strong proficiency across Microsoft Office applications.
• Experience working with planning and reporting systems such as Tableau, BI platforms, or ERP systems is advantageous.
• Experience leading or mentoring team members.
• A strong interest in retail, consumer products, and the HOKA brand.

What We Will Give You:

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• 27 Days Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
• Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a pay-check.
• Growth and Development - Deckers Brands was built on the idea of pursuing passion.
• Hybrid & Flexible Working Environment

Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands.

We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

More than Just a Footwear Company

From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. We’re about giving people the freedom to pursue their passions. And we’re committed to helping them succeed; to become their best selves. That’s why we’re about more than work, the 9 to 5 or daily grind. We’re about opportunity - opportunity to create, to grow and to have an impact. As we work to become better at everything we do, how we better the world matters, too. Our products and brands are loved, no doubt about it. But the difference we make in people’s lives begins with our people, right here at Deckers Brands. We’re adventurous, spirited, unafraid of new challenges and willing to take chances. We are always ready to rally around a cause. Put simply, we want all of our people to thrive - to reach their full potential and have fun while doing it. Because in the end, Deckers thrives when our people thrive.