Supervisor - 12 hours

Bestway Group; Wyke Regis; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Wyke Regis is looking for an ambitious Supervisor to join its store. You will provide excellent customer service, ensure company policies are followed, and train new staff. Ideal candidates will have strong communication skills and the ability to work flexible hours. This is a fantastic opportunity to grow in a dynamic retail environment.

Qualifications

• High personal and professional standards.
• Ability to work under pressure and manage challenging situations.
• Flexibility to work shifts from 6am to 10pm.

Responsibilities

• Provide first class customer service.
• Ensure store control guidelines are followed by all team members.
• Train new team members.
• Build relationships with the local community.

Skills

Excellent communication skills

Strong decision-making skills

Ability to manage diverse activities

Flexibility

Job description

Overview

We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store. We offer a wide range of career paths that you will find rewarding, challenging and you\'ll meet a great team of people on the way. So if you love to work in a fast-paced retail environment and desire to be part of a great business, then we want to hear from you!

Responsibilities

• Provide first class customer service
• Present the store in-line with the company brand standards guidelines
• Promptly resolve or report all issues affecting the customer experience
• Communicate positively with all colleagues, offering advice and assistance when needed
• Build relationships with the local community to develop a positive representation of the brand
• Ensure Company Policies and Procedures are being always followed and adhered to
• Upsell and promote our company wide promotions
• Provide training to new members of the team
• Continually advance your product knowledge and that of other employees
• Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
• Ensure store control guidelines are followed by all team members

Qualifications and Attributes

• Excellent communication skills
• High personal and professional standards
• Strong decision-making skills, and a sense of responsibility
• The ability to effectively delegate tasks and activities
• The ability to work under pressure and deal with challenging situations professionally
• The ability to manage a diverse range of activities - to prioritise and multitask
• Flexibility, as we trade 7 days a week