Supervisor

ERNEST JONES; York and North Yorkshire; On-site; GBP 20,000 - 30,000; Part time

Job summary

A prominent jeweler in the UK is seeking a Permanent Supervisor – Part Time to lead by example in providing excellent customer service and achieving sales targets. The ideal candidate will have retail or customer service experience, strong selling and communication skills, and be motivated to develop in a management role. This position offers competitive pay, sales incentives, and opportunities for career development.

Benefits

Competitive salary

Sales incentives

Staff discount

Qualifications

• Experience in retail or customer service is essential.
• Must possess effective selling and communication skills.
• Ideal candidates should be confident and have rapport-building abilities.
• Ambition and motivation for management roles are desired.

Responsibilities

• Lead by example in customer service excellence.
• Meet and exceed sales targets.
• Train and coach new team members.
• Assist in daily store operations.

Skills

Retail or customer-service experience

Strong selling ability

Communication skills

Confidence and outgoing personality

Rapport-building skills

Ambitious and motivated

Job description

Permanent Supervisor – Part Time

Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

Responsibilities

• Role model excellent customer service for team members and lead by example.
• Achieve sales targets, maximise sales opportunities and deliver superb customer experience.
• Coach new team members, help them settle in and develop their product knowledge and retail skills.
• Support store management in everyday operations and training initiatives.

Qualifications

• Retail or customer‑service experience.
• Strong selling ability and communication skills.
• Confidence, outgoing personality and rapport‑building skills.
• Ambitious and motivated to step into a first management role.

What’s Next?

When you submit your application you will be invited to complete a short online assessment, followed by a video introduction. Successful applicants will then be contacted by the store manager for final stage interviews. Keep an eye on your email so you do not miss any updates.

Rewards & Benefits

We offer a competitive salary, sales incentives, and a staff discount. The nature of our business also allows you to work additional hours during peak trading periods, Bank Holidays and weekends.

Career Development

Signet provides training and development programmes that help you fulfil your potential and advance your career in jewellery retail.

About Signet Jewelers

Signet Jewelers is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland and are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores worldwide.

EEO Statement

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.