Supervisor

The White Horse; Weston-super-Mare; On-site; GBP 18,000 - 25,000; Full time

Job summary

A family-run hospitality business in Weston-super-Mare is looking for a dedicated team member to enhance guest experiences. You'll be responsible for providing exceptional service, training others, and maintaining high standards in a dynamic environment. The ideal candidate has a welcoming demeanor, strong initiative, and a passion for making people happy. Opportunities for career development and various employee perks are available.

Benefits

Generous discount on food and drink

Regular supplier trips

Share of tips and tronc

Staff accommodation

Staff meals on shift

Career progression program

Cycle to work scheme

'Live your life' charity day off

Wine at cost

Qualifications

• Experience in hospitality or customer service roles.
• Ability to maintain high service standards.
• Willingness to learn and adapt quickly.

Responsibilities

• Create a great experience for our guests.
• Lead by example and train others in service.
• Work towards making people happy and fulfilling the company mission.

Skills

Welcoming and friendly demeanor

Confidence in fast-paced environments

Initiative for service setup

Job description

Who are you?

A champion of our guest journey and service standards, you know what good looks like and you look for opportunities to create memories for our guests. You are keen to progress, someone we trust to take responsibility for others or a section of our site. We know you will be keen to show others the way we do things round here and always keen to make people happy.

What’s the role?

• Being welcoming, friendly and knowing how to create a great experience for our guests
• Being able to use your experience and initiative on setup and close down from service
• Show others the right way to do things in and out of service
• Confidence in a fast-paced and changing environment
• Displaying the ACI values each and every day and working towards our company mission of ‘making people happy’

What’s in it for you?

• Generous discount across all ACI sites on both food and drink
• Regular trips out to suppliers locally and internationally
• Great share of tips and tronc
• Staff Accommodation available
• Staff meals on shift
• Rising Stars program for career progression within the company
• Cycle to work scheme
• ‘Live your life’, charity day off each year
• Wine at cost

Anglian Country Inns

Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot!

If you think you have the relevant experience and want to join our friendly family please don’t delay and apply today