Supervisor

The Florentine (91591); Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local pub in Sheffield is looking for a Supervisor to enhance customer service and support the management team. You will be responsible for managing shifts, providing great customer experiences, and assisting in pub operations. Previous supervisory experience is required along with the ability to think on your feet and maintain a fun work atmosphere. Great benefits include discounts and flexible working hours.

Benefits

30% off at pubs, restaurants, and hotels

Reliability of hours contract

£4.50 meal deal option

Flexible and part-time hours

Access to discounts

Apprenticeship programmes

Support from Licensed Trade Charity

Qualifications

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to think on the spot and use initiative.
• Accountability for running shifts.

Responsibilities

• Support the team in delivering exceptional customer service.
• Manage operations when the management team is away.
• Assist with opening, closing, and cash handling.

Skills

Customer service

Team leadership

Initiative

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.