Supervisor

ERNEST JONES; Reading; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading jewellery retailer is seeking a Supervisor to enhance customer service and drive sales in Reading. This full-time role involves coaching team members and showcasing product features. Strong retail experience and communication skills are essential, with opportunities for career advancement through training and support. Join a dynamic team and contribute to a successful retail environment.

Benefits

Competitive salary

Sales incentives

Staff discount

Career development opportunities

Qualifications

• Retail or customer service experience is required.
• You must have strong communication skills and the ability to sell.
• Confidence and an outgoing personality are essential.

Responsibilities

• Be a role model of excellent customer service.
• Achieve sales targets and maximize store sales.
• Coach new team members and develop their product knowledge.

Skills

Retail experience

Customer service skills

Communication skills

Ability to sell

Confidence

Outgoing personality

Ambition

Job description

Position

Supervisor - Permanent - Full Time

Overview

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

Responsibilities

You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their amazing customer retail skills.

Qualifications

You will have retail or customer service experience, but what really sets you apart is your ability to sell. You must have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You also should be ambitious. Being a Store Supervisor is a stepping stone into your first management role, and with our coaching, training and support, you can develop quickly.

Application Process

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

Career Development

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent! Be part of something special!

About Signet

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

EEO Statement

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.