Supervisor

The Manor House, Moreton-in-Marsh; Moreton-in-Marsh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A Cotswold hotel is seeking a Supervisor to enhance team spirit and ensure delightful customer experiences. The ideal candidate brings strong leadership and communication skills, along with a passion for delivering exceptional service and fresh cuisine. In this role, you will train new team members and foster a positive atmosphere. Join a team that values individuality, growth, and a commitment to quality hospitality.

Benefits

25% discount on food and drinks

Tips paid weekly

Discounted hotel stays

Healthcare Cash Plan

Wagestream access

Qualifications

• Ability to keep team spirits high and guests happy.
• Assist in training and guiding new team members.
• Strong communication skills and passion for service.

Responsibilities

• Lead team and ensure guest satisfaction.
• Train new staff and maintain team morale.
• Promote great service and fresh food offerings.

Skills

Team leadership

Great communication

Service passion

Positive attitude

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Manor House Hotel located in the historic market town of Moreton-in-Marsh, an idyllic 16th century country manor in the heart of the beautiful The Cotswolds. With 35 stunning rooms, an award winning restaurant and an equally popular bar frequented by racegoers, guests and locals alike.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands‑on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.

Cotswold Inns & Hotels is family and a place where everyone belongs.

Our values

• Do things the right way
• Being part of a family
• Celebrating individuality
• Always asking what’s next?