Supervisor

Bluebell Inn (90095); Malvern; On-site; GBP 60,000 - 80,000; Part time

Job summary

A vibrant local pub in Malvern is seeking a Supervisor to lead and motivate the team and create memorable experiences for guests. Responsibilities include managing shifts, ensuring operational efficiency, and enhancing customer service. Ideal candidates will have prior experience in supervisory roles and the initiative to respond to challenges. The pub offers flexible hours and a supportive work environment, making it a great place for career advancement with various benefits.

Benefits

30% off at all pubs, restaurants, and hotels

Secure hours contract

Meal deal for £4.50

Flexibility around education or family

Apprenticeship programmes

Access to mental and emotional well-being support

Qualifications

• Previous experience in a similar Supervisor or Team Leader role is essential.
• Ability to think on the spot and use initiative.
• Experience in managing shifts and operations when management is absent.

Responsibilities

• Lead and motivate the team to create memorable experiences for guests.
• Ensure efficient operations and profitability with the management team.
• Take responsibility for opening, closing, and cashing up at the pub.

Skills

Leadership

Customer service

Initiative

Teamwork

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy.You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountablefor the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career – with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.