Supervisor

Marston's PLC; Kilburn CP; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading pub company is seeking a Supervisor to lead a team in delivering exceptional service. This role involves managing pub operations and ensuring customer satisfaction. Ideal candidates will have leadership experience and a passion for hospitality. This position offers competitive pay, flexible hours, and numerous employee benefits.

Benefits

30% off at all pubs and restaurants

Meal deal option

Flexible hours

Training and development programs

Access to private healthcare

Qualifications

• Previous experience in a similar Supervisor or Team Leader role is required.
• Ability to think on the spot and use your initiative.

Responsibilities

• Lead and motivate the pub team to deliver exceptional customer experiences.
• Manage all aspects of the pub when the management team is away.
• Handle opening and closing duties, including cashing up.

Skills

Leadership

Customer service

Initiative

Job description

Supervisor

Location: Duffield

Salary: From £12.31 per hour

Hours: 30hrs per week, reliable hours contract and flexible/part-time hours

Opportunities for progression

Privilege card discount

Marston's Rewards

Bridge Inn, Duffield, DE56 4BG

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor you'll:

• Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests.
• You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
• Have previous experience in a similar Supervisor or Team Leader role.
• Work with wider pub management team to ensure the business runs efficiently and profitably.
• Open and close the pub, stock, and cash up.
• Be a role model for customer service.
• Have the ability to think on the spot and use your initiative.
• Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.

What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining a pub company that's been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels.
• 30% discount on Marston's food and hotel stays.
• A reliable hours contract, to give you the security you deserve.
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
• Flexible and part-time hours offered to work around your family or higher education.
• Exciting range of high street, online discounts and cashback offers.
• Fantastic range of apprenticeship programmes to support your career.
• Training and development: extensive apprenticeship offer, dedicated L&D teams and award-winning e-learning platforms.
• A friendly and lively atmosphere, working alongside passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental and emotional well-being support.
• Wellbeing: professional wellbeing support including Licenced Trade Charity.
• Accommodation: optional on-site accommodation.
• Award winning: #1 in the pub sector for 2025, UK Top 100 employer.
• Bonus: performance-related bonus schemes and discretionary company bonus.
• Competitive salaries: opportunity to earn a great wage while having fun at work.
• Long service: awards for key anniversary milestones.
• Pension scheme: company contributory pension scheme for salaried roles; auto enrolment for hourly roles.
• Private healthcare: access to private healthcare scheme.

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.

How to apply checklist

• Give yourself 20 minutes.
• Have your CV ready to upload.
• Double-check your contact details.

Bridge Inn

Duffield

DE56 4BG