Supervisor

BARBOUR; Jarrow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading British lifestyle brand in Jarrow is seeking a Supervisor to support store management and achieve sales targets. The ideal candidate will have previous supervisory experience, excellent communication skills, and a passion for retail. Benefits include staff discounts, life insurance, and 25 days holiday plus bank holidays.

Benefits

Staff discount

Life Insurance

Healthcare cash plan

25 days holiday

Wellbeing support

Qualifications

• Experience in a similar retail supervisory role.
• Ability to analyse internal data and translate into actions.
• Excellent verbal and written communication skills.

Responsibilities

• Contribute positively to sales/profitability budgets.
• Deputise for the Store Manager as needed.
• Motivate the team with effective leadership.

Skills

Retail supervisory experience

People management skills

Excellent customer care

Effective delegation skills

Time management

Tools

EPOS systems

MS Outlook

MS Word

MS Excel

Job description

Company Description

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview

We are currently recruiting for a Supervisor to join our Barbour Kildare Store on a 8‑hour permanent basis. You will play a key role in supporting the management of the store and make sure sales budgets and brand objectives are achieved through excellent team and customer service standards. A focus of the role will be ensuring staff are continuously motivated and consistently promote our brand identity. You will have previous supervisory experience and be driven to achieve sales targets, as well as having excellent communication skills and a genuine passion for retail.

Essential Duties and Responsibilities

• Contribute positively towards the sales/profitability budgets for the store.
• Deputise for the Store Manager as and when required.
• Actively support store management procedures and decision making, in line with Company policy.
• Maintain and encourage clear lines of communication within the store
• Motivate the team through effective leadership and management.
• Assist the store team to deliver outstanding customer service and operational excellence.
• Deliver product relevant training and coaching staff on selling skills techniques.
• Ensure visual merchandising standards are maintained to the highest levels, within brand values.
• Agree store layout, with management, to reflect trading conditions and promotional activity.
• Be a brand ambassador achieving exceptional retail standards and promoting the brand within the locality.
• To comply with Company security procedures.
• Accurately undertake store administration as and when required.
• Ensure all Health & Safety regulations and Company procedures are adhered to and remedial action is taken if required.

Skills and Experience

• Experience in a similar retail supervisory role
• Understanding current market trends
• People management skills
• Acting with a professional and respectful manner to all individuals
• Effective delegation skills and ability to prioritise work activities
• Lead by example to motivate, generate commitment and enthusiasm within the team
• Able to develop team through training and coaching opportunities
• Excellent customer care and selling skills
• Able to analyse internal data and translate into actions
• Excellent verbal and written communication skills to build strong relationships internally and externally at all business levels
• Decision making skills
• Time Management for self and transferring organisation to team
• Information Technology skills including: EPOS systems, MS Outlook, Word, Excel, Internet
• Understanding and implementation of visual merchandising

Benefits

• Staff discount
• Life Insurance
• Healthcare cash plan
• 25 days holiday as standard increasing with length of service plus bank holidays (prorata'd to contracted hours)
• Wellbeing support
• Access to training and development activities to support your career development
• Refer a friend bonus scheme

Note

In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.