Supervisor

Crown, Lee; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local pub in Greater London is seeking a Supervisor to enhance customer service and train the team. The ideal candidate will be passionate about hospitality, have a proven record in customer service, and the ability to build strong relationships with both customers and staff. This part-time role offers 28 days of holiday per year, free meals, and discounts at all associated pubs. The pub offers a welcoming atmosphere with regular events and engagement in the community.

Benefits

Access to Career Pathway Apprenticeships

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Youngs Pubs

Company Pension Scheme

Qualifications

• Exceptional customer service skills.
• Passion for training team members.
• Ability to lead shifts safely and effectively.

Responsibilities

• Deliver exceptional customer service.
• Build rapport with customers and the team.
• Provide ongoing training and support to staff.

Skills

Restaurant Experience

Customer Service

Hospitality Experience

Management Experience

Leadership Experience

Supervising Experience

Job description

Supervisor

The Crown Tavern is a beautiful pub located in Lee SE12. With our spacious dining and pub areas as well as a large beer garden the pub caters for many. We have recently had a major refurbishment and now looking to take our business to the next level.

We strive to be the best pub in the community delivering great service a drinks range and traditional British dishes using seasonal British ingredients. Catering for a variety of events; from live sports (home to Sky Sports) Weddings Life Celebrations Bank Holiday festivities and our traditional pie & mash offer just to name a few we aim to be the home away from home in the community.

If youre looking to join a fabulous team and be a part of something great The Crown Tavern is the place for you!

What we offer our supervisors:

• Access to our Career Pathway Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Youngs Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Required Experience:

Manager

Key Skills:

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Employment Type: Part-Time

Experience: years

Vacancy: 1

Hourly Salary: 13 - 13