Supervisor

Saltrock Outlets; Gloucester; On-site; GBP 22,000 - 26,000; Part time

Job summary

A British lifestyle brand in Gloucester is seeking a Supervisor to support store operations and enhance customer experience. You'll motivate team members, manage sales performance, and ensure high standards in visual merchandising. The ideal candidate will have retail experience and a passion for customer service, ensuring the store remains welcoming and inviting. Benefits include generous holiday leave and product discounts.

Benefits

Above statutory holiday allowance

50% discount on products

Qualifications

• Strong experience in retail with a passion for customer service.
• Ability to motivate and manage a small team.
• Experience in visual merchandising is preferred.

Responsibilities

• Support Store Manager in achieving sales targets.
• Ensure a welcoming and positive customer experience.
• Monitor KPIs and assist in driving store performance.

Skills

Customer interaction

Visual merchandising

Sales experience

Team motivation

Job description

Like the idea of joining the Saltrock family? We are looking for a Supervisor to come aboard on a 32 hour contract and join the next part of our adventure!

The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, tril ; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.

Job Description

A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are ابت passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.

Role

• Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
• Motivative team members to deliver exceptional service, maximising every sales opportunity
• Support Store Manager in training and development of team members
• Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing aboard sales transactions with care
• Visual merchandising product in conjunction with Brand guidelines
• Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere
• Keeping housekeeping to a high standard the outcome being a healthy and safe store
• Be able to feed our customers with information about our product including features and benefits and stock availability
• Help implement any markdown/price alterations within agreed timescales
• Keeping our product tidy and presentable and replenish as needed
• Process deliveries in timely manner

What you will bring on the journey

• A warm and friendly manner that fits with our culture
• A passion for selling and interacting with customers
• Recognition of the importance of strong visual merchandising
• Experience in Retail
• Managing a small team would be desirable but not essential
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What we offer you

• Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
• 50% discount (off RRP) on all Saltrock products