Supervisor

Fego Operations Ltd; Gerrards Cross; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular daytime café in Gerrards Cross is seeking a Supervisor to lead the team and ensure outstanding customer service. The ideal candidate will have supervisory experience in hospitality and excellent communication skills. Responsibilities include managing daily operations, coaching staff, and maintaining service standards. This role offers competitive pay, free meals during shifts, and opportunities for career progression in a supportive environment. Weekend availability is required.

Benefits

Competitive pay

Free meals and hot drinks on shift

Generous discounts off duty

Ongoing training and development

Supportive team environment

Qualifications

• Experience in a supervisory or team-leader role within hospitality.
• Confidence working in a fast-paced environment.
• Ability to work independently when needed.

Responsibilities

• Lead the team on the floor and ensure a warm guest experience.
• Support daily operations including rotas and stock checks.
• Coach and develop team members, especially new staff.

Skills

Supervisory skills

Strong communication skills

Hands-on attitude

Planning and prioritising

Job description

Supervisor – Fego Caffe (Daytime Only)

Location : Fego Caffe Gerrards Cross

If you love people and genuinely enjoy making guests feel welcome, you’ll fit right in at Fego Caffe. We greet every guest with the warmth and care you’d offer in your own home — relaxed, friendly and always genuine.

We are a well‑known, busy daytime café with South African roots, offering comforting food, exceptional service and a home‑from‑home atmosphere. We’re now looking for a Supervisor to join our team in Gerrards Cross.

The Role

As a Supervisor, you will support the smooth daily running of the café, ensuring the team and guests feel looked after at all times. Your key responsibilities will include :

• Leading the team on the floor and ensuring a warm, consistent guest experience.
• Supporting daily operations including rotas, stock checks and essential site tasks.
• Coaching and developing team members, especially those new to Fego Caffe.
• Taking initiative during busy periods and keeping service flowing smoothly.
• Maintaining high standards of cleanliness, communication and teamwork.

What We’re Looking For

• Experience in a supervisory or team‑leader role within hospitality.
• A warm, people‑focused approach with strong communication skills.
• Confidence working in a fast‑paced environment.
• The ability to plan, prioritise and work independently when needed.
• A hands‑on attitude — leading by example during service.
• Weekend availability.

What We Offer

• Competitive pay
• Free meals and hot drinks on shift, plus generous discounts off duty.
• Daytime-only hours with flexibility (weekends required).
• Ongoing training, development and career progression.
• A supportive, friendly team environment

Join the Fego Family

If you are passionate, hardworking and love creating a welcoming atmosphere for others, we’d love to hear from you. At Fego Caffe, we’ll support you in growing your skills and your career.