Supervisor

C2crestaurants; Gateshead; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Referral bonus

Employee discounts

Apprenticeships Level 4

Wellbeing program

Early wage access

Job summary

Chiquito is seeking a Front of House Supervisor to lead the front-of-house team in a fast-paced UK restaurant environment. You will drive guest service excellence and support shifts, ensuring a positive, energetic atmosphere.

Ideal candidates bring strong leadership and communication skills, a passion for hospitality, and a commitment to guest satisfaction. The role includes a 45-hour contract, quarterly bonus, and staff discounts across the group.

Qualifications

• Lead and inspire the front of house team to deliver outstanding guest service.
• Strong communication and people management skills.
• Able to handle guest feedback with confidence and care.

Responsibilities

• Lead and inspire the front of house team to deliver outstanding guest service.
• Support the management team in smooth shift operations.
• Train and develop team members to maintain a fun, motivated atmosphere.
• Ensure high standards of cleanliness, presentation and compliance.
• Address guest feedback with professionalism and care.

Job description

Step Up Front – Become a Front of House Supervisor at Chiquito!

At Chiquito, we’re all about bold flavours, vibrant energy, and unforgettable guest experiences. If you’re passionate about hospitality, thrive in a buzzing restaurant environment, and love leading a team to success, we’d love to welcome you as our nextFront of House Supervisor!

Why Join Chiquito?

We know that great service starts with great people. That’s why we offer:

• Hourly pay and opportunity to earn Tronc.
• A Place for Everyone– We celebrate individuality and welcome anyone who brings passion, energy, and a love for hospitality.
• A Competitive Package– 45-hour contract, quarterly bonus, and referral bonus scheme.
• Awesome Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Career Growth– Fully funded apprenticeships in Hospitality Management (Level 4).
• Wellbeing & Support– Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Perks & Rewards– Early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Competitions & Events– Win trips, join team parties, and earn e-points to spend on your favourite brands.

What You’ll Do as a Front of House Supervisor:

• Lead and inspire the front of house team to deliver outstanding guest service.
• Support the management team in the smooth running of shifts.
• Train and develop team members, creating a fun and motivated atmosphere.
• Handle guest feedback with confidence and care.
• Ensure high standards of cleanliness, presentation, and compliance.

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Chiquito our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?

Application → CV review → interview → offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you toChiquito.

Compensation: To be discussed