Supervisor

Ernest Jones; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A jewellery retail company based in the United Kingdom is seeking a Store Supervisor to lead and inspire the team while providing exceptional customer service. This role requires retail experience and strong selling abilities, as you will guide new team members to enhance their product knowledge and skills. You'll be integral to achieving sales targets and ensuring high levels of customer satisfaction. Join us to take the next step in your management career.

Qualifications

• Prior experience in retail or customer service is essential.
• Ability to effectively sell products and engage customers.
• Strong communication skills and confidence are critical for this role.

Responsibilities

• Provide exemplary customer service and advice on products.
• Assist in coaching and developing new team members.
• Achieve sales targets and maximize store performance.

Skills

Retail experience

Customer service skills

Communication skills

Sales ability

Job description

Supervisor – Permanent – Full Time

Our Supervisors have a special talent for amazing ourמית Customers!

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it — and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You also help store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role — and with our coaching, training and support, you can develop quickly.

What’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked_cut to complete a short vid...