Supervisor

Marstons Plc; Dunstable; Presencial; GBP 24 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

30% off at all pubs/restaurants/hotels

Secure hours contract

Meal deal on shift (£4.50)

Flexible/part-time hours

Resumo da oferta

Marston's is seeking a Supervisor to join our busy pub team in the heart of the community. You’ll lead with energy, motivate staff, and deliver memorable moments for guests, while upholding high standards of service and hospitality.

You’ll work closely with the pub management team to run shifts smoothly, drive profitability, and ensure a welcoming atmosphere. There is a clear internal career pathway toward Assistant Manager and beyond, with real opportunities for development and recognition.

Qualificações

• Previous experience in a similar Supervisor or Team Leader role.
• Ability to open/close, stock, and cash up.
• Strong customer service and team coaching skills.

Responsabilidades

• Lead and motivate the team to deliver joyful guest experiences.
• Collaborate with pub management to keep operations efficient and profitable.
• Be responsible for opening/closing, stock, and cashing up during shifts.
• Act as role model for customer service and guest engagement.
• Manage shifts and pub operations when the wider management team is away.

Conhecimentos

Team Leadership

Customer Service

Problem Solving

Descrição da oferta de emprego

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll: Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we’ll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  
• Health Screening Discounts
  
• Long Service Awards
  
• Gym Discounts
  
• 24-hour GP helpline
  
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.