Supervisor

TVS-SCS; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading distribution company in the UK is seeking a dedicated Operational Supervisor to manage outbound processes, ensuring efficient order dispatch. The ideal candidate will have solid experience in warehouse operations, strong leadership skills, and a commitment to continuous improvement. Responsibilities include day-to-day team management, compliance with company policies, and health & safety adherence. Excellent career development opportunities and a competitive benefits package are offered, including a salary and Employee Assistance Programme.

Benefits

Competitive salary and pension scheme

25 days holiday plus bank holidays

Employee Assistance Programme

Professional Membership sponsorship

Training pass scheme

Qualifications

• Demonstrable knowledge of warehouse environments and processes.
• Ability to make key decisions under pressure.
• Recent people management experience in a distribution setting.

Responsibilities

• Supervise outbound operational processes and ensure timely dispatch.
• Manage day-to-day operations of distribution center colleagues.
• Implement continuous improvement initiatives for customer service.
• Ensure compliance with company policies and health & safety standards.

Skills

Warehouse operations knowledge

Continuous improvement

People management skills

Communication skills

Problem-solving abilities

Analytical skills

Experience in a distribution center

Education

Membership in the Institute of Logistics & Transport

Job description

Job Overview

• To supervise all outbound operational processes, ensuring accurate and timely despatch of customer orders.
• Through effective leadership create an engaged workforce dedicated to maximising the efficiency and effectiveness of the Distribution Centre.

Job Responsibilities

• Responsible for day to day management of DC colleagues, ensuring adherence to operating processes across areas including:
• Picking
• Marshalling / Consolidation
• Housekeeping
• Reporting and analysis of errors
• Resolution of queries
• Daily team briefs
• Undertake proactive performance management of DC colleagues under your control to ensure that daily targets are achieved within time & budget constraints
• Take a lead role in identifying & implementing continuous improvement opportunities, focused on delivering inspirational service to our customers
• Ensure compliance with all TVS SCS policies and where necessary take steps to address issues
• Ensure Health & Safety is paramount, and that best practice is continually strived for
• Be an integral member of the wider DC management team supporting, co-operating and working with others to achieve common objectives
• Maintain T&A system daily Holidays, absence, training, etc.

Qualifications and Skills

• Demonstrable knowledge of how a warehouse environment operates and its associated process flows
• Knowledge of operating within a continuous improvement environment
• Knowledge of exportation of goods is desirable
• Ideally a member of the Institute of Logistics & Transport
• Strong people management, motivational and leadership skills are essential
• Ability to think on your feet and make key decisions when under pressure
• Excellent communication skills are required at both verbal and written level
• A pro‑active, forward thinking problem solver
• Good PC and analytical skills important
• Significant experience of working within a distribution centre environment
• Recent and demonstrable people management experience
• Experience of working within a unionised environment / culture

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include

• Competitive Salary and pension scheme with life assurance
• 25 Days Holiday (plus 8 statutory Bank Holidays)
• Holiday buy-back scheme (5 additional days available)
• Employee Assistance Programme supporting wellness with immediate access to:
  • GP consultation and second opinions
  • Mental health support
  • Financial and Legal support
  • Wellbeing and healthy living support
• Employee referral scheme with financial reward
• Professional Membership and Study Sponsorship
• Pass scheme (£100 to undertake training of your choice)

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.