Job Title: Repairs Supervisor (Social Housing)
Salary: £40-45,000 + Company Van + Fuel Card
Location: East - North London
Contract: Permanent, Full-time
The Role
We are seeking an experienced Repairs Supervisor to join our social housing maintenance team. The successful candidate will oversee the day-to-day management of responsive repairs and minor works, with a focus on reactive repairs, some disrepair and occasionally some major work.
Key Responsibilities
- Supervise and coordinate a team delivering responsive repairs and minor works across a social housing portfolio.
- Manage a subcontractor-based workforce, ensuring quality, cost-effectiveness, and timely completion of works.
- Oversee and manage reactive repairs, disrepair and major work when required.
- Monitor workloads, allocate jobs, and ensure efficient use of resources.
- Carry out site inspections and quality checks to ensure works meet required standards.
- Ensure compliance with health & safety legislation, company policies, and client requirements.
- Provide clear reporting and updates to senior management and stakeholders.
- Support the administrative team in scheduling, performance monitoring, and handling tenant queries.
- Act as the point of escalation for repairs issues, resolving problems swiftly and professionally.
Key Requirements
- Proven experience in a supervisory role within repairs, maintenance, or social housing.
- Strong knowledge of social hosuing, disrepair and reactive/responsive repairs.
- Experience managing subcontractors (no direct trades staff).
- Excellent organisational and problem-solving skills.
- Strong communication skills, with the ability to liaise effectively with residents, contractors, and clients.
- Good IT literacy (MS Office, housing/repairs management systems).
- Full UK driving licence (company van and fuel card provided).
Benefits
- £40-45,000 per annum
- Company van and fuel card
- Supportive management team and career development opportunities
- Chance to make a positive impact within social housing services