Supervisor

HOLLAND AND BARRETT; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and wellness retailer in the UK is seeking a Retail Supervisor who is passionate about customer service. You will lead and coach colleagues while driving sales performance and ensuring health and safety compliance. Ideal candidates will have prior retail experience and a strong dedication to product knowledge. Join us to start your journey in retail leadership, with opportunities for personal growth and development.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Retail experience is essential.
• Strong communication skills needed for customer interaction.
• Must be organized to lead a team effectively.

Responsibilities

• Assist in leading and coaching Store Colleagues.
• Drive financial performance and maintain stock accuracy.
• Ensure compliance with health and safety regulations.

Skills

Previous retail experience

Organisation and planning skills

Excellent communication

Ability to work under pressure

Passion and enthusiasm for products

Ability to complete computer-based training

Agility and flexibility

Job description

Job Type: Permanent
Store Location: One Canada Square, London
Hours: 30 hours per week
Salary: £14.50 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?

Our Retail Supervisors are our next generation of leaders, and we\'ll provide you with all the tools to progress. You\'ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.

You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.

To become a Health & Wellness specialist you\'ll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we\'d like you to show us that you have:

• Previous retail experience
• Organisation and planning skills to lead a team of colleagues daily
• Excellent communication
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We\'re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\'re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\'s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

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