Supervisor

Bill's Restaurants; Cardiff; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Enhanced Holiday benefits

Restaurant discounts up to 100%

Career progression

Best in class leadership development

Long service rewards

Discounts – Supermarket and Industry

Incentives for managers & hourly team

Job summary

Bill's Restaurants in Cardiff is seeking a Supervisor to lead our team and ensure guests have an exceptional experience. You will model outstanding service, mentor the crew, and drive performance in a buzzing, fast-paced environment.

Join us for in-role wellbeing support, structured development opportunities, and a path to progression within Bill's Restaurants.

Qualifications

• Ability to lead a team in a fast-paced hospitality environment.
• Deliver outstanding guest service and sustain high standards.
• Willingness to train and develop staff for progression.

Responsibilities

• Lead by example to ensure guests have a great time.
• Keep the team motivated and on top form throughout the day.
• Provide in-role support and training to staff.
• Support clear career progression paths for team members.

Skills

Guest service excellence

Team leadership

Training & development

Job description

Everyone Leaves Happy, this is our mission, and it runs through everything we do.

It means taking care of our guests, of course, but it also means taking care of you and the peopleyou work with.

When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.

Ready to make a difference to someone’s day?

From small groups to large birthday parties, each guest at Bill’s needs to feel welcome and receive the incredible service we’re known for.

As a Supervisor, you’ll make that happen. A positive ambassador for Bill’s, you’ll lead by example, happily going the extra mile to ensure our guests have a great time, while keeping your team on top form throughout the day. No challenge is too big for you to handle.

In return, you’ll receive an industry-leading pay package, in-role support to ensure your wellbeing, incredible opportunity for career progression and the training to make sure you succeed. Plus, you’ll also get access to an impressive array of benefits.

• Enhanced Holiday for Long Service, 1 Extra Day up to 33 Days Holiday for 5 Years
• Restaurant Discounts up to 100%
• Career Progression
• Best in Class Leadership Development
• Long Service Rewards
• Discounts – Supermarket and Industry
• Incentives Monthly for Managers & Hourly Team

Are you outgoing, warm and friendly? Do you come alive in a buzzing, fast-paced environment? If so, you’ve got the raw ingredients we need at Bill’s. Join us and we’ll help you refine your skills and forge a future with us.

From the moment you arrive, you’ll find an inclusive and supportive atmosphere, with structured employment paths and training at every level to ensure your confidence, and your career, grows along with us.