Supervisor

Bella Italia Burton; Burton upon Trent; On-site; GBP 1,378,000 - 1,929,000; Full time

Benefits offered by this job

Employee discounts

Free meals on shift

Flexible hours

Career growth

Wellbeing support

Job summary

Bella Italia in Burton upon Trent is seeking a Supervisor for our Front of House team. You will lead shifts, support the management team, and ensure guests receive warm, efficient service in a fast-paced setting.

Join a lively restaurant environment that values teamwork, customer care, and career growth through training and development opportunities. Flexible contracts and regular staff perks are part of the package.

Qualifications

• Previous supervisory experience in hospitality.
• Excellent guest service and communication skills.
• Ability to lead a busy front-of-house team.

Responsibilities

• Open and close the restaurant in line with company standards.
• Lead shifts and coordinate service with the Management Team.
• Ensure outstanding guest experiences and smooth operations during service.
• Collaborate with front and back-of-house teams to maintain high standards.

Skills

Customer service

Team leadership

Communication

Hospitality

Flexible mindset

Tools

POS systems

Job description

At Bella Italia, we believe the best moments in life are spent with loved ones sharing food, friendship, laughter, and the joy of the Italian table. If you love pizza, pasta, and leading a team to create unforgettable guest experiences, we'd love to welcome you as a Supervisor in our Front of House team!

Why Join Bella?

We know that happy teams create the best experiences, so we offer:

• Hourly rate pay and opportunity to earn Tronc
• Flexible Working – Negotiable contracts that fit your lifestyle.
• Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
• Wellbeing & Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards – Free meals on shift, access to wages before payday, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations – Competitions, team parties, and even a chance to win e-points to spend on your favourite retailer.

What You'll Do as a Supervisor:

• Open and securely close the restaurant in line with company standards.
• Help prepare for service, working closely with the Management Team to lead successful shifts.
• Be a key point of contact for both Front and Back of House teams, building strong relationships.
• Deliver outstanding service, ensuring every guest leaves with a smile.
• Thrive in a fast-paced, high-energy environment-where the floor is your stage!

Who We're Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we're looking for.

At Bella Italia, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you'll play a big part in making every visit feel special. You'll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We're proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we're always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What's the process?

Application → CV review → interview → offer and onboarding

You don't need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we'd love to welcome you to Bella Italia.

Join the Bella Italia family today and work somewhere awesome! Don't just take our word for it we're proud to be named in The Sunday Times Best Places to Work 2026.