Supervisor

Dragonfly (92718); Basingstoke; On-site; GBP 22,000 - 28,000; Part time

Job summary

A vibrant pub establishment in Basingstoke is looking for a Supervisor to join their team. You will support the team in delivering exceptional customer service, manage daily operations, and be a role model to staff. This role offers opportunities for career progression and various employee benefits, including discounts and a meal deal during shifts.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal option

Flexible working hours

Access to apprenticeships and career support

Qualifications

• Previous experience in a Supervisor or Team Leader role.
• Ability to think on the spot and use your initiative.

Responsibilities

• Support the team to deliver everyday moments and stand-out occasions.
• Ensure the business runs efficiently and profitably.
• Be accountable for the pub's smooth operation during management absence.

Skills

Customer service

Team leadership

Initiative

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.