Supervision Officer - Portfolio Supervision

Searchandselect; Douglas; On-site; GBP 23,000 - 28,000; Full time

Job summary

Searchandselect client seeks a Portfolio Supervision Officer to join the team in the Isle of Man. The role supports supervisory activity, maintains records, and assists with risk-based frameworks.

Key duties include assisting with supervision of regulated entities, preparing papers, notes, and ensuring accurate records and responses to inquiries.

Qualifications

• GCSE level or equivalent qualification.
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Responsibilities

• Assist with effective supervision of regulated entities.
• Support supervision deliverables and operations.
• Prepare supervisory documentation and notes for meetings.
• Maintain records in Atlas and other systems.

Skills

Interpersonal communication

Organisational skills

Analytical skills

Notes/minutes taking

Independent working

Microsoft Office

Education

GCSE level or equivalent

Tools

Microsoft Office Suite

Job description

Our client seeks a Portfolio Supervision Officer to join their team

Role Profile: Ensure that effective controls, processes and supervisory activity are in place for the efficient supervision of regulated entities within the Portfolio Supervision Division and supports the delivery of the risk-based Methodology Framework.

Key Responsibilities:

• Assist with the effective and efficient supervision of regulated entities within the Portfolio Supervision Division.
• Assist Portfolio Supervision in completing all supervisory and operational deliverables.
• Support Portfolio Supervision, as well as other Divisions, as may be required.
• Provide general administrative and operational support to the Portfolio Supervision Division.
• Ensure all supervisory matters, such as notifications, breaches, meetings and other general supervision matters are logged accurately, risk rated where required and escalated in accordance with Division procedures.
• Support the effective operation of the Division's licence-holder interaction processes, including oversight of shared inboxes, and telephone enquiries.
• Review regulatory returns submitted by regulated entities, identifying anomalies, breaches or potential concerns, and ensuring appropriate supervisory responses, corrective actions and follow-up activity are undertaken under the guidance of senior staff.
• Support the team in preparing documentation and information for supervisory inspections, desk-based reviews, thematic reviews and business meetings.
• Participate in supervisory inspections of regulated entities in accordance with the Supervisory Methodology Framework.
• Attend meetings as appropriate, assisting with notetaking, action monitoring and follow-up activities.
• Assist in drafting papers, meeting notes, summaries, correspondence and other supervisory documentation under the guidance of senior staff.
• Assist in the maintenance and accuracy of supervisory records and data held within Atlas, online reporting systems, intelligence systems and other databases.
• Support the monitoring and quality assurance of information received from regulated entities and ensure records are complete, accurate and up to date.
• Assist in responding to enquiries from the public and complaints in a professional, courteous and timely manner.
• Help coordinate communications and information requests with other Divisions, regulated entities and external stakeholders.
• Contribute to the development and continuous improvement of supervisory processes, procedures, controls and record-keeping practices.
• Participate in team meetings and contribute to planning.
• Carry out any other duties as reasonably required.

Key Skills and Experience:

• Educated to GCSE level or above and/or equivalent qualification.
• A willingness to undertake relevant training or qualifications as and when required.
• Experience of working in the financial services industry.
• Experience of working within an office environment and/or as part of a team.
• Experience of taking detailed notes/minutes for meetings.
• An interest in, and working knowledge of, Financial Services and associated legislation, regulation and guidance.
• Effective interpersonal, verbal and written communication skills.
• Strong organisational skills, including accuracy, attention to detail and record keeping and filing.
• Ability to work on their own initiative as well as part of a team.
• Strong analytical skills, ability to quickly and accurately assimilate information and to summarise the information effectively.
• Ability to assist in preparing, participating in, and documenting meetings with senior stakeholders internally and externally.
• Knowledge of Microsoft Office Suite.
• Maintain a high level of discretion and confidentiality at all times.
• Ability to provide administrative support as needed.

Location:

Isle of Man

Contract type:

Permanent

Job reference:

16871