Supermarket Assistant, Various North London Branches

Jobtailor; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

Jobtailor in London is seeking a customer-focused team member to support daily shop operations and online order fulfilment. You will assist customers, replenish shelves, and help maintain a clean, efficient store environment.

The role requires flexible hours across early mornings, evenings, and weekends, with a willingness to work at multiple North London locations as needed. Passion for food trends and strong communication are essential.

Qualifications

• Clear communication with customers and team in a fast-paced environment.
• Experience in a customer-facing role is valued.
• Strong interest in food and drink trends.
• Willingness to support the branch as needed.
• Ability to work across North London locations and hours.

Responsibilities

• Provide partner-led customer service and passionate product knowledge.
• Replenish stock and keep shelves stocked and correctly placed.
• Fulfil online customer orders for delivery and Click & Collect.
• Reduce wastage through product checks and markdowns near sell-by dates.
• Support the shop team with checkouts and general shopkeeping tasks.

Skills

Communication skills

Team collaboration

Customer service

Food & drink trends knowledge

Flexible schedule

Job description

• Provide Partner-led customer service and demonstrate passion for food
• Replenish stock and keep shelves full and products correctly placed
• Fulfil online customer orders for delivery
• Reduce wastage through product due diligence and markdowns near sell-by dates
• Support the wider shop team with checkouts, Click & Collect orders and on-demand customer orders
• Maintain a safe, tidy and efficient shop environment
• Perform general shopkeeping tasks

Requirements

• Communication skills to work effectively as part of a team and with customers
• Experience in a customer-facing role is welcomed
• Up-to-date knowledge and strong interest in food and drink trends
• Flexible approach to support the whole branch
• Ability to work in one or more of the listed North London locations
• Ability to work advertised hours between 06:00–23:00, including early starts, late finishes, evenings and weekends

Core Competencies

Demonstrates strong communication skills and a passion for food, while effectively supporting team operations and maintaining a safe and efficient shop environment. Capable of fulfilling customer orders and managing stock levels to enhance customer satisfaction.

Highest-signal resume keywords

• Customer Service
• Team Collaboration
• Food and Drink Trends Knowledge
• Flexible Work Schedule
• Stock Management

Soft Skills

• Communication Skills
• Interpersonal Skills

Industry Keywords

• Customer-Facing Role
• Shopkeeping Tasks
• Replenishing Stock
• Click & Collect
• Wastage Reduction