Supermarket Assistant - Christmas

John Lewis Plc; Wymondham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retailer in the UK is seeking a Supermarket Assistant to provide exceptional service to customers while undertaking various shop-keeping tasks. Responsibilities include stock replenishment, fulfilling online orders, and maintaining a tidy environment. Ideal candidates will possess good communication skills and a flexible approach. The role offers a competitive pay structure, including a Night Premium for late shifts.

Qualifications

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.
• Supporting checkout management and Click & Collect orders.
• Maintaining a safe and tidy working environment.

Skills

Communication skills

Customer service experience

Knowledge of food and drink trends

Flexibility

Job description

Job Overview

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Alongside the great service you provide to our customers, your role will involve a variety of shop‑keeping related tasks to keep the operation running efficiently and productively.

Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.

Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

About our company

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Pay & Hours

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.