Supermarket Assistant - Christmas

John Lewis Partnership; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading supermarket chain in the UK is seeking a Supermarket Assistant in Portishead to provide exceptional service to customers. You will play a crucial role in stock replenishment, fulfilling customer orders, and maintaining shop standards. The ideal candidate possesses strong communication skills and has a passion for food. This part-time role offers £12.40 hourly pay with specific hours on Fridays and Saturdays.

Qualifications

• Ability to work effectively as part of a team.
• Strong customer service focus.

Responsibilities

• Stock replenishment and ensuring product placement.
• Fulfilling online customer orders.
• Reducing wastage through proper product handling.
• Supporting checkout and Click & Collect operations.
• Maintaining a safe and tidy working environment.

Skills

Communication skills

Job description

About the Role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

• Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
• Maintain a safe and tidy working environment with general shop‑keeping tasks.

Essential Skills & Experience

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable Skills & Experience

• Experience of working in a customer‑facing role is welcomed.
• Up‑to‑date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Pay & Working Hours

Pay: £12.40 Hourly

Contract Type: Temporary

Hours of Work: Part time vacancy available working Fridays 18:00pm to 23:45pm and Saturdays 13:30pm to 21:30pm (13 Hours per week)

Job Level: Partnership Level 10

Closing Date: November 9, 2025

Location

Portishead (Waitrose & Partners), Harbour Road, Portishead, Somerset, BS20 7DE

Important Points to Note

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.