Supermarket Assistant

John Lewis Partnership; West Yorkshire; Remote; GBP 12,000 - 17,000; Part time

Job summary

John Lewis Partnership is hiring a Supermarket Assistant to help deliver customer-focused service across Waitrose stores. You will assist with stock replenishment, online order fulfillment, and maintaining a clean, welcoming shop floor.

The role emphasizes teamwork, adaptability, and a passion for food trends. Varied part-time hours (8 hours per week) across seven days, including evenings and weekends, with a focus on providing consistent, friendly service to shoppers and ensuring a positive

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place.
• Fulfilling online customer orders ready for drivers to deliver to customers.
• Reducing wastage by following product due diligence and markdowns.
• Supporting the wider shop team including checkout, Click & Collect, and on-demand orders.
• Maintain a safe and tidy working environment with shopkeeping tasks.

Skills

Communication

Customer facing

Food trends

Flexibility

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of part time work (8 hours per week) across seven days to include early starts, late finishes, evenings and weekends between the hours of 20:00 - 00:00.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.