Supermarket Assistant

John Lewis Partnership; Marlborough; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

John Lewis Partnership is seeking a part-time role at our Marlborough store to support stock replenishment and fulfill online orders for delivery. You’ll work across evenings (22.5 hours across 2–3 shifts) and help keep shelves full and customers served.

Essentially you’ll need good communication and a flexible approach to cover the branch. Experience in customer-facing roles is welcome, with an interest in food and drink trends and a team-focused attitude.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.

Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication skills

Customer service

Teamwork

Job description

About the role

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of part time work (22.5 hours) across 2 or 3 evenings (including Friday and weekends) between the hours of 16:00 - 00:00.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.