Superintendent Pharmacist - UK On-site

Rightangled; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

SIBIE Ltd is seeking an on-site Superintendent Pharmacist (Independent Prescriber) to oversee the day-to-day operations of our online pharmacy and ensure safety, regulatory compliance, and exceptional customer service across all channels.

The role requires an independent prescriber and GPhC registration, with 6+ months prescribing experience, proven leadership, and a track record of growing pharmacy operations.

Qualifications

• GPhC registration is mandatory.
• Independent Prescriber qualification required.
• 6+ months prescribing experience with a track record of growing pharmacy operations.
• Strong communication, organisational and problem-solving skills.
• Excellent understanding of UK pharmacy regulations and ethics.

Responsibilities

• Lead and manage the daily operations of SIBIE’s online pharmacy, ensuring safety, efficiency and customer service.
• Oversee regulatory compliance, ensuring the pharmacy meets all legal and ethical requirements, including GPhC and MHRA regulations.
• Manage and mentor a team of pharmacists, pharmacy technicians and support staff, fostering teamwork and professional development.
• Develop and implement strategies to grow the pharmacy’s customer base, improve operational efficiency and drive revenue growth.
• Work with the executive team to set and achieve sales and performance KPIs, focusing on customer satisfaction and retention.
• Ensure seamless integration of new services and products while optimising operations to improve the customer experience.
• Monitor and analyse sales performance, customer feedback and industry trends to adapt and innovate.
• Develop relationships with external stakeholders, suppliers and healthcare professionals to expand the pharmacy’s reach and services.
• Drive initiatives that enhance the pharmacy’s digital presence and online customer journey.

Skills

GPhC registration

Independent Prescriber

Pharmacy operations

Regulatory compliance

Team leadership

Job description

About SIBIE Ltd

SIBIE Ltd Holding Group is a dynamic and fast-growing healthcare group operating across the UK, Europe, USA and the Gulf region, prioritising customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe and efficient service, offering prescription medications, over-the-counter products and personalised healthcare services.

Role Overview

We are looking for an on-site, talented and experienced Superintendent Pharmacist (Independent Prescriber) with a proven track record in online pharmacy. The ideal candidate will hold an independent prescriber qualification and have experience working in an on-site weight loss service. This role will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring compliance with regulatory standards, and leading a team to achieve the company’s performance targets and KPIs.

Key Responsibilities

• Lead and manage the daily operations of SIBIE’s online pharmacy, ensuring the highest standards of safety, efficiency and customer service.
• Oversee regulatory compliance, ensuring the pharmacy meets all legal and ethical requirements, including GPhC and MHRA regulations.
• Manage and mentor a team of pharmacists, pharmacy technicians and support staff, fostering a culture of teamwork, continuous improvement and professional development.
• Develop and implement strategies to grow the pharmacy’s customer base, improve operational efficiency and drive revenue growth.
• Work closely with the executive team to set and achieve the company’s sales and performance KPIs, with a strong focus on customer satisfaction and retention.
• Ensure seamless integration of new services and products, while optimising existing operations to improve the customer experience.
• Monitor and analyse sales performance, customer feedback and industry trends to adapt and innovate in a competitive market.
• Develop relationships with external stakeholders, suppliers and healthcare professionals to expand the pharmacy’s reach and services.
• Drive initiatives that enhance the pharmacy’s digital presence, improve marketing efforts and optimise the online customer journey.

Requirements

• GPhC registration
• Independent Prescriber
• 6+ months of prescribing experience, with a proven track record of managing and growing pharmacy operations.
• Strong communication, organisational and problem-solving skills, with the ability to work in a fast-paced, dynamic environment.
• Strong leadership and team management skills, with a focus on building high-performing teams.
• Excellent understanding of UK pharmacy regulations and a commitment to maintaining the highest ethical and safety standards.
• Commercially astute with a strong focus on achieving targets and KPIs, and delivering exceptional customer service.

SIBIE Ltd is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to an inclusive workplace.