Superflex Roadside Patrol - South West

Rac Motoring Services; Torquay; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Share scheme

Free breakdown cover

Pension & life cover

Wellbeing support

Discounts via RAC portal

Job summary

RAC is seeking a Superflex Roadside Patrol to provide expert mechanical roadside repair, diagnostics and emergency breakdown support across the UK. You’ll diagnose faults, perform repairs and offer reassurance to members on the road, working independently with a strong focus on safety and customer service.

The role involves a varied shift pattern including evenings, weekends and peak demand periods, with a structured development programme and potential earnings above base pay through enhanced

Qualifications

• NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years' experience or 5+ years' experience as a Vehicle Technician/Mechanic and a full UK driving licence with fewer than 6 points.
• Able to diagnose faults and perform roadside repairs independently.
• Flexible to work evenings, weekends and peak demand periods with a customer‑focused approach.

Responsibilities

• Deliver mechanical roadside repair, diagnostics and emergency breakdown support across the UK.
• Diagnose faults and provide quick, confident solutions to get members back on the road.
• Work independently and communicate clearly with customers during breakdowns.

Skills

Diagnostic skills

Customer service

Technical knowledge

Education

NVQ Level 2 in Light Vehicle Maintenance or equivalent

Job description

As a Superflex Roadside Patrol within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics and emergency breakdown support across the UK. Whether it's a flat battery, tyre change or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll work independently to diagnose faults, solve problems and help members continue their journeys safely. Every shift brings different challenges, new locations and the opportunity to make an immediate impact when people need the RAC most. This role is designed for technicians who can offer flexibility in support of member demand. You'll work a varied shift pattern that includes evenings, weekends and peak demand periods, helping us provide market-leading service when and where members need us most. You'll combine technical expertise with exceptional customer service, using the latest diagnostic technology to identify faults and get members back on the road quickly and safely. You'll be trusted to make decisions, supported to develop your skills and equipped with everything you need to succeed. If you're looking for greater variety, more autonomy and the opportunity to use your skills beyond the workshop, this is the role for you.

NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years' experience or 5+ years' experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.

• £55,869.82 with a realistic OTE of £63,200 (inclusive of London Weighting Allowance, if applicable), with opportunities to earn more through enhanced rates and additional shifts.
• A role built for flexible technicians - averaging 40 hours per week across days, evenings, weekends and peak demand periods. Shifts are driven by member demand and can fall between 6am and 2am, with rostered days confirmed 7 days in advance and working hours confirmed 3 days ahead.
• A structured development programme with hands-on learning, ongoing support and the opportunity to achieve accreditation through the motor industry's professional body, the IMI., Strong base pay - £55,869.82 with a realistic OTE of £63,200 (inclusive of London Weighting Allowance, if applicable)
• Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business
• Free RAC Ultimate breakdown cover - From your very first day.
• Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays - 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support - 24/7 confidential support helpline for you and your family.
• Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.

Why RAC?

For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.