SUNDAY SHOWROOM ADVISOR - HARROGATE

Bhid-Group; Harrogate; On-site; GBP 12,398 - 17,908; Part time

Benefits offered by this job

22 days + bank holidays

Pension

BHID Connect discounts

Wellbeing centre

Employee Assistance Programme

Healthcare Cashplan

Cycle to Work

Mortgage services

Job summary

Tom Howley Showroom in Harrogate, part of BHID Group, is seeking a Sunday Showroom Advisor for a part-time role. You will represent the Tom Howley brand, support the Showroom Manager and ensure top-quality customer service for discerning clients.

The role requires articulation and prior luxury retail/showroom experience, a smart appearance, strong organisational skills and IT proficiency with Microsoft Office. You will greet clients, demonstrate products, and manage showroom admin tasks.

Qualifications

• Articulate and professional in communication with clients.
• Experience in luxury retail or showroom environments.
• Proven ability to deliver high-quality customer service and care for clients.

Responsibilities

• Greet clients warmly, demonstrate showroom products and qualify enquiries before passing to a designer.
• Keep showroom displays clean, well-presented and in good order; ensure samples are available.
• Handle general admin tasks including updating footfall and recording client information.

Skills

Articulate

Retail showroom experience

Customer service

Organised

Personable

IT literacy

Tools

Outlook

Excel

Word

Job description

For our discerning clients, a Tom Howley Kitchen (part of the BHID Group) is where they entertain friends, welcome family and feel completely at home.

We are looking to recruit a Sunday Showroom Advisor to work on a part time basis, every Sunday. They will be responsible for representing the Tom Howley brand, supporting the Showroom Manager, and ensuring our discerning clients receive the highest level of customer service.

At Tom Howley, we never ask clients what they want in their kitchens. Instead, we ask them what they use their kitchens for. As a Showroom Advisor, you'll demonstrate each kitchen product, ask the right questions and ensure that they have all the answers they need before speaking to a designer.

To join us, it's crucial that you're articulate, and experienced in a similar luxury retail or showroom environment. You should take pride in your appearance, and help our business to run as smoothly as possible.

The successful candidate must be available to work 4 hours per per week, every Sunday, as a minimum.

Responsibilities

• To ensure that all prospective clients are greeted in a friendly and professional manner, that they receive a good showroom product demonstration and that their enquiries are properly qualified before their details are passed on to a designer.
• To ensure the showroom is kept clean and tidy, which includes ensuring that all displays are in excellent condition, as well as samples being present and in good order.
• General administration tasks, including updating showroom footfall and recording client information.

Personal Qualities

• Articulate, diligent and flexible individual who has a strong track record in a retail or showroom environment.
• Ideally from within a similar industry with experience of working in a showroom environment.
• Experience of dealing with discerning clients.
• Target driven retail experience.
• Strong organisational skills.
• Impeccable personal appearance.
• Personable, friendly and confident with a can do attitude.
• IT literate with experience using Microsoft packages such as Outlook, Excel and Word.

Benefits

• 22 days plus bank holidays, rising with service (FTE).
• Contractual pension.
• BHID Connect – through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers.
• Wellbeing centre – exercise videos, mindfulness tools, nutritional and financial advice.
• Employee Assistance Programme – access to 24/7 counselling and support helpline.
• Healthcare Cashplan - save on your everyday medical, dental, and optical costs via Westfield Health.
• Cycle to Work Scheme.
• Employee Mortgage Services – through our partnership with Charles Cameron we provide access to mortgage advice and education services.

We are constantly reviewing our benefits and have some exciting new initiatives coming soon!

Should you have any questions regarding this opportunity, or if you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to contact us at [e-mail].