Sunday Retail Key Holder - Chipping Sodbury

St Peter'S Hospice; West of England; On-site; GBP 25,000 - 26,000; Full time

Job summary

St Peter'S Hospice is seeking a friendly Retail Key Holder for our Chipping Sodbury shop. This permanent, part-time role offers training and a supportive team to help you grow in retail while contributing to compassionate care for patients and families.

You will open and close the store in the absence of management, maximise sales, maintain presentation, handle donations, and support colleagues through changes with proactive communication and strong numeracy.

Qualifications

• Excellent communication and organisational skills are required.
• Proactive approach and ability to work in a fast-paced environment.
• Strong numeracy and IT literacy, including basic spreadsheets and email systems.

Responsibilities

• Open and close the store in the absence of management.
• Assist management in achieving profit targets by reducing costs and maximising sales.
• Work as part of the shop team to ensure smooth running and high presentation standards.
• Support delivering a high standard of shop presentation on windows and shop floor.
• Assist in implementing changes to maximise sales and encourage stock donations from the public.
• Actively supporting and demonstrating the organisation's values.

Skills

Excellent communication

Organisational skills

Proactive approach

Customer service

Numeracy skills

IT literacy

Tools

Email systems

Spreadsheets

Job description

We are looking for an enthusiastic individual to join the team as Retail Key Holder at our Chipping Sodbury shop!

A role as a Retail Key Holder will help you to develop a wide range of skills which you can take with you throughout your career.

You will receive full training and be supported by experienced, knowledgeable and friendly managers and team members.

If you have a passion for second hand, recycling, upcycling and enjoy being in a role that builds strong relationships, a role in which you can feel valued in, and knowing you are contributing to the care of patients and their families, then we want to hear from you.

The details:

• Salary: from £25,438 - £26,024 (FTE) per year, equivalent to £13.01 to £13.31 per hour
• Permanent position
• Working 6.5 hours per week, 1 in 7 days

What we are looking for:

• Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

Key responsibilities:

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box.