Summer Student Services Lead | Global Education Camp

Education First; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global education organization is seeking a Student Services Manager for their Brighton Junior summer school. In this full-time role, you'll lead the student services department, enhancing customer service and student satisfaction. Ideal candidates should have customer service experience, be team players, and possess strong communication skills. This position involves daily interactions with students and staff, providing a rewarding opportunity to develop leadership and management capabilities. Join us in making a significant impact on students' experiences!

Benefits

Continuous professional development

Regular social events

Fast-tracked career enhancement opportunities

Extensive pre-summer training

Qualifications

• Previous experience in a customer service environment, ideally working with young people.
• Fluent in English.
• Ability to work under pressure and in a high-paced environment.

Responsibilities

• Lead the student services department, focusing on delivering exceptional customer service.
• Prepare and run arrivals, relay activity information, and deliver briefings to new staff.
• Involve in the running of activities and events and deal with student discipline and welfare.

Skills

Team player

Great attention to detail

Customer satisfaction

Communication skills

Problem-solving

Job description

A global education organization is seeking a Student Services Manager for their Brighton Junior summer school. In this full-time role, you'll lead the student services department, enhancing customer service and student satisfaction. Ideal candidates should have customer service experience, be team players, and possess strong communication skills. This position involves daily interactions with students and staff, providing a rewarding opportunity to develop leadership and management capabilities. Join us in making a significant impact on students' experiences!