Summer Residence Assistant Lead

EF Education First Gruppe; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global education organization is seeking a Residence Assistant Lead for summer 2026 in Oxford. This full-time, live-in role involves leading a team, ensuring student welfare, and maintaining a quality living environment. Candidates must have strong customer service experience, emotional intelligence, and leadership skills. You will oversee weekend activities and engage with students to create a welcoming atmosphere, all while working in an international environment that enhances your resume.

Benefits

Pre-summer training

International work environment

Job opportunities post summer

Qualifications

• Must be a team player that can lead from the front.
• Previous experience in a customer service environment, ideally with young people.
• Ability to work under pressure in a high-paced environment.

Responsibilities

• Assist the Residence Manager in planning and running weekends.
• Organize work processes and delegate duties among residential assistants.
• Conduct weekly building checks to maintain service quality.

Skills

Customer service

Attention to detail

Emotional intelligence

Leadership

Team player

Job description

EF Oxford International Language Campus is seeking empathetic, organised and responsible Residence Assistant Leads for summer 2026.

• Full-time; temporary role starting in June/July 2026
• Day shifts, hourly paid role, hours may vary, 5-6 days per week, weekend availability
• Live-In required with half board provided

Take an active role in ensuring our international students feel safe, comfortable and truly at home on campus. This is an ideal opportunity for anyone who enjoys taking ownership of situations, providing high-quality care and maintaining a welcoming living environment where students can thrive.

If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• To assist the Residence Manager ensuring Weekends are well planned and run smoothly with lots of energy and welcoming
• To organize the work process / delegate duties between residential assistants, including creating Rotas.
• To assist with Weekend reception duties overseeing arrivals and departures from residence accommodation
• To prepare arrival & departure documents for residential assistants on duty at weekend
• To ensure standards of rooms and quality of services are maintained by conducting weekly building checks, checking and updating posters and signs when appropriate
• To assist with curfew and ensuring under 18 students are in their rooms by assigned time
• To assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staff
• To ensure Safeguarding procedures are in place and concerns are shared with relevant school staff
• To follow EF procedures and take responsibility for fire safety in the event of alarms by receiving training in operating fire alarm system, familiarising self with evacuation procedures, and always acting appropriately in the event of a fire or alarm
• To ensure communication between day and night staff during the Weekend is effective and followed up
• To support security team when required
• To assist with emergency phones when required ensuring teamwork
• To attend regular staff meetings and adhere to the Residence Assistant Code of Conduct

Requirements

• Must be a team player that can lead from the front, be outgoing and have great attention to detail
• Previous experience in a customer service environment, ideally working with young people and strong emotional intelligence
• You should be passionate about customer service and providing quality
• Ability to work under pressure and in a high paced environment
• In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality
• All offers are subject to a clear enhanced DBS check and two references
• Right to work in the UK upon commencement of your contract

Why you will love working with EF

• Work in a truly international environment
• Boost your CV this summer with a world renowned organisation
• Pre-summer online and in person trainings
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Ambition is nurtured and post summer job opportunities are available at EF’s year round Language Campuses

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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