Subway Manager

ISS; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global services provider is seeking an experienced Subway Manager in Coventry to oversee the operations of a busy Subway store. Responsibilities include managing a team, ensuring training compliance, driving sales performance, and maintaining high standards of food safety and customer service. The ideal candidate will have a proven background in food business management and excellent interpersonal skills.

Qualifications

• Proven experience in managing a food business.
• Strong background in staff management and team leadership.
• Ability to work independently and take responsibility for store performance.
• Excellent organisational and communication skills.

Responsibilities

• Manage day‑to‑day operations of the Subway store.
• Lead and supervise a team of five staff members.
• Ensure staff complete ISS and Subway training.
• Drive sales performance and achieve targets.
• Maintain adherence to Subway brand standards.
• Oversee food safety and hygiene compliance.
• Support the Retail Manager and cover during leave.
• Deliver excellent customer service.

Skills

Staff management

Leading teams

Customer service

Food safety compliance

Job description

Subway Manager – ISS Retail Department

We are seeking a motivated and experienced Subway Manager to oversee the daily operations of a busy Subway store within the ISS retail department at a hospital. As Subway Manager, you will be responsible for leading a team of five staff members and ensuring compliance with both ISS and Subway standards.

Key Responsibilities

• Manage day‑to‑day operations of the Subway store within the hospital retail department.
• Lead and supervise a team of five staff members during your shifts.
• Ensure all staff complete ISS and Subway training requirements.
• Drive sales performance and achieve budgeted sales and GP% targets.
• Maintain strict adherence to Subway brand standards and ISS policies.
• Oversee food safety, hygiene, and health & safety compliance at all times.
• Support the Retail Manager and cover their role during periods of annual leave.
• Deliver excellent customer service and resolve any operational issues promptly.

Qualifications

• Proven experience in managing a food business.
• Strong background in staff management and team leadership.
• Ability to work independently and take responsibility for store performance.
• Excellent organisational and communication skills.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Diversity and Inclusion

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.