Subsidence Building Technician

Adjusting Appointments Limited; West Yorkshire; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading claims management company based in the UK seeks an experienced Claims Technician to join their Subsidence Team. The role involves handling technical building claims, communicating with customers and managing contractors. Applicants should have a background in subsidence or buildings insurance claims, effective communication skills, and be detail-oriented. The position offers remote working and a salary of up to £30k per annum along with an excellent benefits package.

Benefits

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience or extensive trade experience.
• Ability to thrive in a fast-paced target driven environment.
• Computer literate with excellent verbal and written communication skills.

Responsibilities

• Communicate with customers, contractors, and clients.
• Manage third party companies for vegetation removal and drain repairs.
• Update and create building repair scopes.

Skills

Great communication skills

Organisational skills

Attention to detail

Problem-solving skills

Education

Graduate building surveyor or equivalent experience

Job description

Job Profile

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include :

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Assessing contractor estimates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority

Applicant Requirements

• Previous subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits

• Remote working
• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.