Stylist (Retail) (Part-time)

Mejuri; City Of London; On-site; GBP 20,000 - 28,000; Part time

Job summary

A fine jewelry retailer is seeking a Stylist in London to provide exceptional customer service and drive sales. You will connect with customers, delivering personalized styling experiences while working collaboratively with a motivated team. Key responsibilities include product education, achieving performance metrics, and supporting store operations. Ideal candidates will have strong communication skills and a passion for customer engagement.

Qualifications

• Ability to connect with customers authentically.
• Strong verbal communication and active listening skills.
• Ability to learn and retain product knowledge.

Responsibilities

• Deliver personalized styling experiences through excellent customer service.
• Meet sales performance metrics including sales per hour and conversion percentage.
• Educate customers on brand story and product offerings.
• Support in maintaining store appearance and inventory.

Skills

Customer engagement

Sales

Product knowledge

Communication

Problem-solving

Job description

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to a personal choice rooted in self-expression.

Founded by third-generation jeweler Noura Sakkijha, Mejuri builds on the idea that fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

About Mejuri

We’re on a mission to redefine luxury and we want you to be a part of that journey. Since being founded in 2015, Mejuri has turned fine jewelry into an everyday occasion while working towards making a positive impact in our communities, the industry, and the world. Because jewelry is an expression of self, and how you show up in the world should have no limits. We work with trusted suppliers across the globe, using high-quality, responsibly-sourced materials to create pieces meant to last a lifetime—that feel like you. The people behind our pieces extend beyond our partners to our employees around the world. Mejuri has grown to a global brand with over 500 employees across our headquarters and retail stores, and our key recruitment focus is to curate teams who deliver on our mission across the globe.

Role Purpose

At Mejuri, our Stylists are the first point of contact for our customers and first impressions are everything. You will create a warm and inviting experience for our customers that feels like shopping with your best friend. As a stylist, you are up-to-date on current fashion trends, knowledgeable about our products, and able to educate and inspire customers to try new things. You are a role model of Mejuri’s brand vision and values with your team and every customer you meet.

Availability

• Must have open availability Friday through Sunday and be available a minimum of one weekday or weeknight
• Must be available to work during special event periods including Black Friday and Boxing Day

What You'll Do

• Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge
• Drive the business by delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
• Educate customers on Mejuri’s brand story and stay informed on all products, launches, and services
• Work on a team of motivated, collaborative people who are unified by our corporate mission
• Champion Mejuri’s core values each day - Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
• Assist in transacting customers accurately and diligently
• Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online returns and purchases
• Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and monthly inventory counts
• Participate in continuous improvement to drive the business forward by identifying opportunities in store operations and proposing solutions

What You'll Bring

• Ability to connect with customers in an authentic and warm way that makes them feel comfortable and welcome returning
• Strong verbal communication and active listening to deliver on customer needs and work as a team
• Ability to learn and retain product knowledge to suggest and style for customers
• Critical thinking and in-the-moment problem-solving to deliver on customer and business needs
• Ability to meet and exceed KPIs including SPH, Conversion, NPS, AOV, UPT
• Ability to receive customer feedback, identify trends, and share insights with management
• Great attention to detail, organized work style, and initiative
• Ability to work on the sales floor for extended periods
• History of contributing to a positive team environment

Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment. If you require any accommodation, inform us and we will work with you to meet accessibility needs. For accessibility-related assistance or to request information in accessible formats, please share in your application.

Mejuri requires candidates to complete a Criminal Background Check upon offer and to consent to the collection of personal information by Greenhouse as part of the application process.