Style Concierge & Customer Experience Lead

Superdry; Cambridge; On-site; GBP 19,000 - 23,000; Full time

Job summary

Superdry is seeking a Sales Assistant to be the face of the brand and deliver the ultimate customer experience in our Cambridge store. You will greet customers, help them with style choices, and maintain store standards while staying true to the Superdry look.

You are a team player who loves the brand, stays positive, and is ambitious to exceed expectations. This role focuses on delivering excellent service and creating lasting impressions for every shopper.

Qualifications

• Customer-focused and enthusiastic about the brand.
• Strong communication and interpersonal skills.
• Able to work as part of a team in a fast-paced retail environment.

Responsibilities

• Exceed expectations at every opportunity.
• Make customers feel amazing and deliver the ultimate Superdry experience.
• Support the store team to high standards across store life.
• Take pride in store appearance and the Superdry look.
• Develop product knowledge and understanding of the business.

Skills

Team player

Brand passion

Customer service

Positive attitude

Job description

Superdry is seeking a Sales Assistant to be the face of the brand and deliver the ultimate customer experience in our Cambridge store. You will greet customers, help them with style choices, and maintain store standards while staying true to the Superdry look.

You are a team player who loves the brand, stays positive, and is ambitious to exceed expectations. This role focuses on delivering excellent service and creating lasting impressions for every shopper.