Style Advisor

The Foschini Group; St Albans; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Clothing allowance

Colleague discount

Wellbeing support

Maternity package

Virtual GP

Plus much more

Job summary

Phase Eight is seeking a friendly and professional Style Advisor to join our team in the UK. You’ll greet customers, provide personalised fashion advice and help build outfits for every occasion, acting as a brand ambassador on the shop floor.

You’ll stay up to date with latest styles, support stock control, and ensure smooth daily operations while delivering an exceptional customer experience. Enjoy great benefits and career development opportunities within TFG London.

Qualifications

• Experience in fashion retail or customer-facing roles preferred.
• Excellent communication and interpersonal skills.
• Ability to work on a rota and adapt to changing priorities in store.
• Attention to detail and accuracy in transactions.

Responsibilities

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge and answer customer questions with ease.
• Handle transactions accurately and assist with stock control processes.
• Assist in day-to-day running of the store.

Skills

Customer service

Communication skills

Sales knowledge

Product knowledge

Job description

Every exceptional customer moment starts with our people

Our Style Advisors are at the heart of a great shopping experience. You'll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You'll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you’ll do

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge, answering customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you’ll be

• Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging with excellent communication skills and flourish in a customer‑facing environment
• Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business. TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We're committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

It's not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go.

Alongside that, we have some great benefits which include:

• Free clothing allowance
• Generous colleague discount up to 70%
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service - unlimited access 24/7
• Plus much more!