Studio IT Systems Analyst

PlayStation Sony Computer Entertainment Europe Ltd.; Liverpool; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading gaming studio is seeking a Systems Analyst/Administrator to enhance IT service delivery. The role involves analyzing IT processes, collaborating with IT service owners, and ensuring scalable solutions in a dynamic environment. Candidates should have a background in IT operations and skills in scripting and project management. Join a company recognized for its innovative culture and commitment to diversity.

Benefits

Training Provided

Regular team and company events

Free drinks, fruit or food

Flexible working

Free Gym or Gym Subsidy

Private Medical/Dental healthcare

Bonus/Reward Scheme

Cycle to work scheme

Game Jams

Qualifications

• 3+ years of relevant IT experience in a similar role.
• Experience in a game development environment preferred.
• Familiarity with InfoSec, IAM, and vendor lifecycle practices a plus.

Responsibilities

• Analyze studio-facing IT processes for improvement.
• Collaborate on IT solutions adapting to studio needs.
• Document operational processes for global support.
• Provide user account management across systems.
• Assist with data center management and best practices.

Skills

Analytical skills

Problem-solving

Project management

Scripting and automation

Communication

Independence

Education

Bachelor's degree or equivalent work experience

Tools

PowerShell

Bash

Python

JIRA

Confluence

ServiceNow

Job description

SIE Studio IT is seeking a Systems Analyst/Administrator to join our team to support end users and systems in our production environment and data center infrastructure to ensure availability and performance of business‑critical services. IT Systems Analysts are cross‑functional problem solvers who specialise in improving the way IT services are delivered and consumed across PlayStation Studios. Drawing from their technical and operational experience in studio environments, they analyse workflows, document requirements, and collaborate across Studio IT, SIE IT, and Sony Global IT to ensure scalable, secure, and studio‑aware solutions. You love staying up to date on the latest production and computing technology and use your technical wizardry to solve complex problems. Your customer service skills drive your work, and you flourish in a deadline‑driven, collaborative environment.

Responsibilities

• Analyze studio-facing IT processes and identify opportunities for improvement, alignment, or automation
• Collaborate with IT service owners to adapt and pilot solutions that meet both compliance requirements and studio operational needs
• Act as the primary contact for assigned studio(s), gathering feedback, surfacing roadblocks, and coordinating with stakeholders across time zones and functions
• Support the integration of newly acquired studios or third‑party vendors into SIE systems and workflows
• Document operational processes in clear, reusable formats to support global adoption and handoff
• Help align InfoSec requirements with studio workflows to avoid friction and ensure security readiness
• Participate in cross‑regional initiatives and drive consistency without eliminating necessary local flexibility
• Track progress, maintain visibility into ongoing initiatives, and elevate risk when needed
• Assist with user account management across multiple systems and services, including Active Directory, Active Roles, and production applications (Perforce, Adobe, M365).
• Act as a liaison across multiple teams to ensure IT infrastructure and services align with business requirements.
• Regularly assess IT infrastructure and processes to provide recommendations for enhancements of performance and stability and efficiency.
• Document system configuration, workflow, network diagrams and process changes
• Assist in maintenance of enterprise storage systems, including hardware/firmware upgrades, volume management and performance tuning.
• Assist with data center management, including servers, storage, virtualization, networking and implementing data center best practices.
• Apply and streamline regular patching mechanisms for Windows and Linux endpoints and servers.

Qualifications

• Background in IT operations or systems administration, preferably in a game development environment
• Strong analytical and problem‑solving skills; able to navigate ambiguity and translate high‑level goals into process improvements
• Strong project management skills with the ability to manage self‑directed initiatives, coordinate across teams, and track tasks using platforms like JIRA, Confluence, and Miro
• Proficiency in scripting and automation within IT environments; experience with PowerShell, Bash, or Python required (other scripting languages such as JavaScript, SQL, PHP, or Visual Basic are welcome)
• Experience with enterprise platforms such as Active Directory/Active Roles, endpoint management systems (e.g., Ivanti), and ITSM suites (e.g., ServiceNow) Well‑versed in configuring and supporting computer hardware; desktops and servers
• Excellent written and verbal communication skills, especially in cross‑functional environments
• Demonstrated ability to work independently across distributed teams and time zones
• Familiarity with InfoSec, IAM, and vendor lifecycle best practices a plus
• Proficiency with NAS device management and optimization
• DNS and DHCP management (via Infoblox is a plus)
• Proficiency with remote management and monitoring tools
• Networking experience is a plus
• Linux configuration management is a plus
• Bachelor's degree or equivalent work experience
• 3+ years of relevant IT experience in a similar role

About PlayStation Studios

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStationreg;5, PlayStationreg;4, PlayStationreg;VR, PlayStationreg;Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation.

Benefits

• Training Provided
• Regular team and company events
• Free drinks, fruit or food
• Flexible working
• Free Gym or Gym Subsidy
• Private Medical/Dental healthcare
• Bonus/Reward Scheme
• Cycle to work scheme
• Game Jams