Studio & E-Commerce Coordinator

Double Second; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing fashion company located in Greenwich, London, is seeking a highly organised Studio & E-Commerce Coordinator. This diverse and dynamic role involves e-commerce administration, customer communication, and creative projects. Ideal candidates are proactive, detail-oriented, and eager to assist in various brand areas while enhancing their skills. The position promises excitement and a chance to contribute to the team's success.

Qualifications

• Experience in fashion, e-commerce, or a creative studio is beneficial.
• Strong communicator, both written and verbal.
• Comfortable juggling multiple tasks in a fast-moving environment.

Responsibilities

• Upload new styles across all platforms.
• Write product descriptions for new styles.
• Create and schedule newsletters aligned with brand launches and campaigns.
• Provide friendly, efficient customer service and support.
• Update, organise, and maintain the warehouse & warehouse map.

Skills

Organisational skills

Attention to detail

Communication skills

Creativity

Social media proficiency

Tools

E-commerce platforms

Graphic design software

Job description

Double Second is growing fast, and we're looking for a highly organised, detail-driven, creative Studio & E-Commerce Coordinator to join our small, dynamic team in Greenwich, London.

This is a varied, hands-on role suitable for someone who enjoys switching between operational tasks, e-commerce admin, customer communication, social media, and creative projects – no two days will be the same.

Experience in fashion, e-commerce, or a creative studio is beneficial but not essential—we value attitude, reliability, and willingness to grow.

What the Studio & E-Commerce Coordinator will be doing...

E-Commerce & Digital

• Upload new styles across all platforms
• Write product descriptions for new styles
• Create homepage banners and digital assets
• Plan, create, and schedule social media content across all platforms
• Create and schedule newsletters aligned with brand launches and campaigns

Production & Studio Support

• Assist with costing for Double Second products
• Prepare and send purchase orders to factories
• Help prepare for upcoming photoshoots (logistics, organisation, sample handling)
• Support the designer where needed across day-to-day tasks

Customer Experience & Operations

• Provide friendly, efficient customer service and support
• Process orders and manage returns smoothly
• Update, organise, and maintain the warehouse & warehouse map
• Carry out regular stock checks and stock updates

You’ll thrive in this role if you are

• Highly organised with great attention to detail
• Comfortable juggling multiple tasks in a fast-moving environment
• A strong communicator, both written and verbal
• Creative, proactive, and visually minded
• Confident working across social media and e-commerce platforms
• Eager to learn and get involved in all areas of the brand