Student Wellbeing Advisor

Gbs Uk; Leeds; On-site; GBP 23,000 - 28,000; Full time

Job summary

A prominent film school invites applications for the Student Wellbeing Advisor role in Leeds. This position is vital for supporting students through various challenges and facilitating access to necessary services. Candidates should have a good educational background and experience working with young adults. Strong communication and administration skills are essential. The role offers a supportive work environment with a comprehensive benefits package.

Benefits

25 days holiday per year

SMART pension

Comprehensive benefits package

Qualifications

• Understanding of Student Wellbeing services in higher education.
• Experience with young adults and their common challenges.
• Strong administration and communication skills.

Responsibilities

• Provide support to students facing various challenges.
• Manage a caseload and conduct pastoral sessions.
• Maintain accurate student interaction records.

Skills

Pastoral support

Communication skills

Empathy

Collaboration

Microsoft Office proficiency

Education

Good standard of general education

Job description

Student Wellbeing Advisor – Closing date: 18/01/2026 | Location: Leeds | Salary: £23,920 – £27,040

MetFilm School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across our London, Leeds and Berlin campuses, as well as a portfolio of non‑accredited courses. Our mission is to inspire a new generation of creative screen professionals, and our educational philosophy is defined by the unique and multiple ways in which we bring education and industry together through pedagogy, production and partnerships.

About the Role

As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.

What you’ll do

• Provide pastoral support to students facing a range of challenges, including mental health, financial hardship, and social difficulties.
• Manage a caseload of students, conducting both online and face‑to‑face pastoral sessions and staffing drop‑in services.
• Maintain accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
• Assess and triage student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
• Proactively inform students about available support services and contribute to the delivery of wellbeing interventions and workshops.

What you’ll bring

• A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
• Experience working with young adults and a broad knowledge of common challenges within this demographic.
• An empathetic, inclusive approach, with strong administration and communication skills.
• The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
• Comfort liaising with internal colleagues and external agencies.
• Proficiency with Microsoft Office applications.

Why BIMM University

We are a values‑led organisation, with core values that underpin all we do: Believe In Everyone, Challenge The Norm, Grow Together, Do The Right Thing, and Own It. Joining a committed and dedicated team gives you access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

EEO Statement

We continually strive to create a culture of inclusivity that truly represents our diverse communities. We welcome applications from all individuals and are particularly keen to hear from those who identify as male or gender‑diverse, as they are currently underrepresented within our department.

Safety & Welfare

All successful applicants are required to complete a basic DBS disclosure as part of our commitment to promoting the safety and welfare of our students.

The position is based at MetFilm School Leeds, part of BIMM Group.