Student Transition Manager (Priority Groups)

King's College London; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious university in Greater London is seeking a Student Transition Manager to oversee support for care-experienced and underrepresented students. This full-time role involves collaborating with various teams to enhance the student transition experience. Candidates should have relevant experience in student support, exceptional interpersonal skills, and the ability to analyze data effectively. The position offers a flexible working environment and a commitment to inclusivity in education, making it a rewarding opportunity for those passionate about student success.

Qualifications

• Relevant work experience in student support services or leading projects.
• Excellent communication skills for clear information distribution.
• Understanding of Data Protection Legislation.

Responsibilities

• Oversee institutional support for underrepresented student groups.
• Set standards for student transition experience.
• Collaborate with colleagues across services and faculties.

Skills

Excellent interpersonal skills

Ability to manage workload

Ability to analyze data

Experience with underrepresented groups

Education

Higher education in a related discipline

Job description

About us

The King's community is dedicated to the service of society. King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

The Student Transition and Outcomes Department works to address the sector-wide and institutional factors and barriers that contribute to lower rates of attainment, continuation and progression for students at King's. We work collaboratively across the King's community to provide an inclusive student experience, with a focus on traditionally underrepresented student groups.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.

About the role

Working in close collaboration with colleagues across central services, faculties and external networks, as well as with our student body, the Student Transition Manager (Priority Groups) oversees the institutional support for care‑experienced, estranged students, forced migrant and young carer students. The Student Transition Manager (Priority Groups) owns key processes designed to support the student transition experience in, through and out of King's for these groups, and will set clear standards for how the University delivers its broader support for them, e.g. through staff training.

This is an exciting opportunity for someone who is passionate about the experience of our most underrepresented student groups and who wishes to utilise their skills and expertise to drive improvements across the student lifecycle.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full‑time post (35 hours per week) and you will be offered an indefinite contract. We support flexible working arrangements, and work in a hybrid way, with a current minimum requirement to be on campus every Thursday.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in student support services or leading projects or support programmes for underrepresented groups. Relevant educational experiences might include higher education in a related discipline, professional qualifications, or other training.
2. Excellent interpersonal skills, with the ability to communicate and distribute information clearly.
3. Take responsibility for your own learning and development, including continuous engagement with developments related to Priority Group students.
4. Sound knowledge of the sensitive nature of personal data, and the importance of compliance with Data Protection Legislation.
5. Ability to build and engage with internal and external networks that support your role (e.g. working groups, professional networks, other HE institutions).
6. Ability to manage the workload of yourself and others in a fast‑changing environment and meet challenging deadlines.
7. Ability to identify operational areas of improvement, propose and implement solutions, in co‑ordination with others.
8. Ability to analyse and interpret data to support decision making, or for inclusion in reports.

Desirable criteria

1. An understanding of the Higher Education experience of students from traditionally underrepresented backgrounds, particularly care‑experienced, estranged, forced migrants and/or young carer students.
2. Experience of developing training and resources to support staff development.
3. Experience of coordinating cross‑institutional work (e.g. charter mark applications, Access & Participation Plans).
4. Understanding of need for confidentiality and when and how to escalate / signpost sensitive cases.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our 'How we Recruit' pages.

Interviews are due to be held in the week of 19th or 26th January 2026.