Student Support Advisor & Welfare Advocate

Office Angels; Poole; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency in Poole is seeking an Advice Caseworker to provide essential advice and guidance to students. This role involves advocating for students, maintaining records, and collaborating with teams to address key issues. The ideal candidate has excellent communication skills and experience in providing advice, with a commitment to professionalism and confidentiality. This is a full-time permanent position offering various benefits, including competitive salary and additional holiday days.

Benefits

Competitive salary up to £28k DOE

28 days holiday + bank holidays

Day off for your birthday

Discounted onsite gym access

Healthcare plan + 24 hour access to a GP

Enhanced Maternity + Paternity leave

Salary sacrifice pension

Discounts on high-street brands

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in providing advice and support to individuals.
• Be able to maintain professionalism and discretion at all times.

Responsibilities

• Provide advice through various communication channels.
• Maintain accurate records and documentation.
• Advocate for students at meetings and ensure fair processes.

Skills

Excellent communication skills

Empathy

Experience in advice

Attention to detail

Problem-solving attitude

Knowledge of legislation

Diplomacy

Confidentiality commitment

Caseload management

Job description

A leading recruitment agency in Poole is seeking an Advice Caseworker to provide essential advice and guidance to students. This role involves advocating for students, maintaining records, and collaborating with teams to address key issues. The ideal candidate has excellent communication skills and experience in providing advice, with a commitment to professionalism and confidentiality. This is a full-time permanent position offering various benefits, including competitive salary and additional holiday days.